- Report: #1140282
Report - Rebuttal - Arbitrate
Complaint Review: Coffee Vending Business, Inc.
Coffee Vending Business, Inc.298 Fernwood Ave Edison, New Jersey USA
Coffee Vending Business, Inc. coffee vending business bait and switch. Edison New Jersey
*Consumer Comment: Ryan is a liar
*Author of original report: Ripoff Ryan
*Author of original report: This company is a fraud
*REBUTTAL Owner of company: response to Samantha
*Consumer Comment: What about me ?
*General Comment: I was ripped off too!!
*REBUTTAL Owner of company: CLARIFICATION
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My wife went online to look up coffee vending machines. We wanted one for our business. When she contacted Ryan at Coffee Vending Business, he told her he had additional sites in our area that wanted machines in there business. We have a son (Cole) that was looking for work. The locations he had was at the college and a large engineering firm in Helena Montana, in Great Falls he had a location at a medical facility on 26th St South, a large publishing company on 9th Ave So, and we were going to put one in our Academy. All 5 locations had 60 plus employees per location.Ryan said to profit $800 a month you needed 60 people. He had signed contracts with the four locations and we would be number 5. They had to be filled within a week because he had signed contracts. Each of the contracts were for three years.
We agreed on a price of $17700 for 5 machines, 4 locations, set up and training at our location, 1000 cups per machine, four 5lb bags of product per machine, and a one year parts and warranty. The machines were to be delivered to our house on the next Monday. They were sending a guy out of Billings Montana to do the training on Thursday of the same week. We transfered two payments of $8850.
We had a family Elk hunting trip planned over this time. Ryan said he had signed contracts and could not change it. My son came back from hunting early to do the training on Thursday. There had only been 3 delivered. Two of them were backordered. Cole contacted Ryan and he said that he contacted the businesses and they were okay with the date change. They were not sending the guy up from Billings to do the training until all of the machines were here. They showed up on December 4,2013. To make a long story short, all we received were the 5 machines. No training, No product and cups, and we did not receive the locations. The locations they sent us in an email were grade schools in a low income area of town. Of the 4 locations they did not have 60 employees total.
We have tried calling Ryan numerous times. He would not answer or return our calls. We sent emails and that got us no where. He told us about our grade school locations and that was all that we were receiving. We are frustrated and not sure what else to do.
This report was posted on Ripoff Report on 04/20/2014 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coffee-Vending-Business-Inc/Edison-New-Jersey-08837/Coffee-Vending-Business-Inc-coffee-vending-business-bait-and-switch-Edison-New-Jersey-1140282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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