- Report: #1091193
Report - Rebuttal - Arbitrate
Complaint Review: Cohen's Fashion Optical
Cohen's Fashion Optical50 E 42nd New York, New York USA
Cohen's Fashion Optical Total rip off - Livingsocial "deal" New York New York
*General Comment: I wouldnt....
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I bought a LivingSocial deal to Cohen's for $30 which allegedly gave me a free eye exam and $250 worth of eyeglasses and lens. Good deal right? Well, as soon as I arrive, I get ushered into an eye exam. Common industry practice is to choose your frames first and then get measured for them. After all, you don't go to a shoe store and get your foot sized first before you browse the selection, right? Ok, whatever.
When that's done, I go to the counter and get hit with the cost of the glasses. For High index lens $400, Anti-reflective coating? $200. Frames? You have to buy frames that cost at least $200 more (not mentionedi n the LivingSocial offer as a condition). It all came out to $850 before subtracting the $250. The same exact pair of glasses and lens would have cost me at most $350 at any other optical store. This is a deal??? So I tell them I will walk away.
Fine, they say. Pay us for the eye exam. I give them the LivingSocial voucher - and he says "sorry, it's only good if you buy a pair of glasses with us." Again, not on the voucher. A Livingsocial voucher is not a coupon. It is a pre-paid voucher for goods/services. So I should have gotten an eye exam and $250 towards glasses. Fine, I'll take the eye exam and don't want the glasses. NOPE.
I felt slimey all over. This was the scam all along. They have horrible ratings online. I should have known this was the game. I will be reporting them to the BBB, Attorney General, LivingSocial, and disputing the charge with my credit card company. DO NOT USE THESE PEOPLE.
This report was posted on Ripoff Report on 10/11/2013 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cohens-Fashion-Optical/New-York-New-York-10017/Cohens-Fashion-Optical-Total-rip-off-Livingsocial-deal-New-York-New-York-1091193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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