Complaint Review: Collection Bureau Services Missoula Montana - Missoula Montana
- Collection Bureau Services Missoula Montana Missoula, Montana USA
- Phone: 406-721-4454
- Web:
- Category: Collection Agency's
Collection Bureau Services Missoula Montana Fraud,deceptive,boarder line illegal,bullies. Missoula Montana
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We found ourselves in some really hard times back in 2009 to 2010. I had a gym membership that I had to default on. I owed $221. We got sent to Collection Bureau Services of Missoula Montana. They served us papers. We then contacted them.
My husband talked to a lady on the phone and set up payment arrangements to settle on. We sent in our 3 payments of $75 .
We thought we were done.
This is where it gets interesting. We are financially stable now. I went to to the same gym, to get a membership. I was then informed I was in collections. I advised the owner, we had paid that. He gave me their number to call. I came home and talked to my husband. He said we settled that with 3 payments of $75. He remembered talking to a girl who said they don't send out a Settlement Letter. She stated he would just have to" trust her".
While reading other reports on this company. My jaw dropped open with a previous report. They said the same thing to him you are going to have to just "trust them". I was shocked and justified at the same time. That is the same wording they used with us.
I called and spoke to a Rep, started talking to her about the payments "ect" it was exactly what my husband claimed. Previous notes, which was a chore to get them to talk about. Showed it was a woman he spoke to. They transferred me to a Supervisor Todd. He is rude, arrogant, unethical. He treats you like you are scum in a attempt to intimidate you. He didn't like me questioning him. He would just keep repeating what payment arrangements would you like. I have talked to him a few times.It just ends up with him being condescending and rude and me responding the same way. He refuses to communicate in a ethical way. Just bullying.
I have asked him to send me a copy of the money orders. He refused, said it was my responsibility. I agree however we cleaned out our files about year ago. We threw this information out thinking after 5 years it was done. I tried explaining that maybe we were mislead and are not wrong by previous Rep in 2010. That I will pay, but not the interest that has added up in 6 years. He said that is not a option. I asked why no letters or calls in 6 years after those payments. He replied are we suppose to spend money to inform you of the money you owe. I said yes, at least a letter or a call once a year, unless your intent is to just keep adding up a bill. He said he as done with the phone call. I advised he wasn't, his job is to answer question I have concerning what they a charging me. He said you owe what we said you bill is.
So it is legal for them to make false responses to people. Like "trust them". Then not sending any info for 6 years while interest is accumulating.They have the same number and address as before. They a committing fraud by letting it sit there when people think it is done, never thinking anything different. Since there was no letters or calls. They are making money by doing this. Why are they allowed to do this kind of business? Is it because it is ran by corrupt Lawers, that can keep this boarder line legal?
I completely believe in paying for my debt. That is my responsibility. This however is unethical, sneaky and corrupt. They continue to get away with this. Why? Why isn't there more lawsuits against them.
12:17:152016-08-30
This report was posted on Ripoff Report on 08/30/2016 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/collection-bureau-services-missoula-montana/missoula-montana/collection-bureau-services-missoula-montana-frauddeceptiveboarder-line-illegalbullies-1325427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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