- Report: #388947
Report - Rebuttal - Arbitrate
Complaint Review: College Works Painting
College Works Painting1682 Langley Ave Phoenix, Arizona U.S.A.
College Works Painting College Works Painting exploits college students' will to succeed, money and happiness while profiting of off student failure Phoenix Arizona
*General Comment: I agree!
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This company thrives on the element of surprise. They recruit and hire students usually in the span of a week or two culminating in the signing of a lengthy contract that most cannot even begin to understand. What makes this company able to coin the phrase "selective" in their recruiting process is because of the massive number of students they never have a chance to call, whose names they received in ambiguous class talks (where the name of the company is never once mentioned). The fact is that close to 50% of students who are interested enough to make it to the first interview are hired. I encourage you to also think about the fact that this company has been around 20+ years, but has to hire an entirely fresh fleet of employees every single year with little to no name recognition on campuses. Also, in the Arizona division, College Works Painting is not endorsed through either Arizona State University, University of Arizona, or Northern Arizona University! Both Arizona State University and The University of Arizona are in the process of banning the company from illegally recruiting on their campus.
One of the selling points College Works promotes is that the average intern runs a $70,000 business and makes $12,500 in profit. While this is possible, the facts are definitely distorted. In reality, the average business in Arizona tends to loom closer to $15,000-20,000 in revenue and between $3,000-4,000 of profit, for the 15% of students who actually finish the program. On top of this, there is over 85% attrition! This means that most students that start this program are not even be included in the stats. The high attrition rate points to the ambiguity of the recruiting process since the vast majority of those students quit! So yes, it may be possible to make $12,000, but you most likely will not even cover minimum wage (excluding the money spent on gas and cell phone) and may end up losing money once personal expenses are added in. The company blames failure of students "not being cut out for the program," but in reality it comes down to Jane Kim's hiring process and poor management skills.
Jane Kim is at the head of this mismanaged division. Most of the problems stem from her and her lack of leadership. Aside from the Arizona client who wrote on this site, numerous others know the struggle it was to work with her. There are currently petitions going around the University of Arizona and Arizona State University informing students of this. From unreturned phone calls to rescheduling appointments, other people are hardly ever first in her mind. On the intern end, she is a person known to consistently lie and bend the truth. The most prevalent lie stems from her falsifying the amount of success students should expect. She encourages a hostile work environment with her employees, favoring certain individuals over others. She also highly discriminates against the people she interviews. In her interview feedback she has said:
"The Swedish terrorist is a little creepy...i'm not gonna lie... gives me a weird smile throughout the interview. He's married but so are all the mormon interns in Utah so that can't be too much of a deterrent. He's motivated but more of a thinker and not a doer."
"Definitely not the brightest kid on the block. I had to spell a lot of things out for him. However, he does try hard and sometimes that outweighs the stupidity. Has a slight lisp and that is one of my biggest pet peeves."
Jane explicitly tells her recruiters to find people that "look the part." This means swaying away from girls, lisps, overweight, etc. Not only is this highly illegal but it is also incredibly unethical! Recruiting in Arizona has been all about a "numbers game" and has no focus on quality. The weeding out happens while interns go through the program, at the students' expense. Jane is a person seemingly open to feedback, but in reality only does things her way. She has an excuse for everything and is vastly disliked by most of the other company heads (generally because she is quickly watering down the College Works Painting name).
Know that you WILL be working 30 hours a week in the spring semester and 50-60 hours a week during the summer, guaranteed. A lot of students do not anticipate the reality of working that much. Take a good look at your schedule and realize what working that much actually means. You will be knocking on doors to solicit your business (a lot of students are never told that). You will be working until June or July before making your first profit check. Make sure you can actually last that long while not only not receiving income but also having high gas and cell phone expenses simultaneously. Lastly if you decide to take on this position, you need to be 100% confident you will not quit. Quitting has little to value in this program besides lost money and effort.
All I can suggest, whether you be an intern or a homeowner, is to tread extremely carefully! There are fairly good sales people involved so sometimes it's easy to get lost in their pitches. Remember to look at the facts and always do your research (meaning talking to people NOT on the company's call list).
This report was posted on Ripoff Report on 11/07/2008 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/College-Works-Painting/Phoenix-Arizona-85001/College-Works-Painting-College-Works-Painting-exploits-college-students-will-to-succeed-388947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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