• Report: #398215

Complaint Review: Collins Brothers Jeep

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  • Submitted: Fri, December 05, 2008
  • Updated: Fri, December 05, 2008

  • Reported By:Dallas Texas
Collins Brothers Jeep
3101 W. FM544 Wylie, Texas U.S.A.

Collins Brothers Jeep Collins Brothers Jeep Wylie Texas

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Collins Brothers Jeep installed a Lift Kit on my Jeep Wrangler. There were many issues with the quality of both the products and the workmanship. Collins Brothers Jeep did not torque the bolts to the spec causing the rear control arm to detach while I was driving (on paved road). The main steering linkage assembly was not tightened causing damage to linkage (this linkage was only finger tightened!). The 4WD linkage was not adjusted making my 4WD inoperable. The steering wheel was not aligned and was off by 45 degrees.

I also purchased aftermarket fender flares to install myself - the holes on the flares were not aligned with the factory holes in my Jeep.

Collins Brothers Jeep refused to fix the poor workmanship issues claiming that the issues where not their problem. They agreed to accept return of the flares under their return policy.

I would NOT recommend Collins Brothers Jeep for anything. The products offered are mostly off-brand and poorly manufactured. The technical capabilities of service and installation crew is very poor. I assume that the custom Jeeps Collins Brothers offers for sale are all assembled from the poor quality parts and poorly trained service technicians. Stay away!

Jeep owner
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 12/05/2008 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Collins-Brothers-Jeep/Wylie-Texas-75098/Collins-Brothers-Jeep-Collins-Brothers-Jeep-Wylie-Texas-398215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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