- Report: #1077605
Report - Rebuttal - Arbitrate
Complaint Review: colonial homewarranty
colonial homewarrantywilmington, Delaware USA
colonial homewarranty scaam and rip off company wilmington Delaware
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colonial home warranty in delaware is a company that is scam and interested in getting you to sign for 3yrs at a discount. i was told there will be no delay if a reapir is needed and vendor can fix it immediately if he has the part. i had a a/c problem in hot texas weather so a technician came in and changed the capacitator for a 60$ copay and di dnot even check in the attic. 7 days letter my a/c stops again and i was told to open another claim but i requested a different company. he found out my fan in the attic was not working. this happened on a thursday and vendor came in on a sat to check and took the part out after a 60 $ copay again. on monday he had the part and called the warranty to authorize the repair he was denied and i wasasked to submit 2 yrs of maintenance records. same day i faxed it to them which included a maintenance visit ad 600$ from my pocket for check up and work on uv lights. i was told it was for a repair and denied the cost for 259$. since i have already paid 60$ to a/c repair guy and he had taken out the part i dont have an option but to get the work done and ended up paying the entire amount.i cancelled the warranty and wa stold there is a fee ad would deduct aount spent in the last 7 montsh so i doubt any money would be credited. not only was i without a/c for almost 2 weeks the sheer energy spent on proving it was a miantainenance issue and noot a repair is apalling and cheap on their part. they were happy to can cel,my warranty and move on to next customer.i wish there was some way they could be taken seriously and punished. as asingle womam i should not have to go through this to prove a 259$ repair as necessary one in hot summer weather of texas.
dont go with colonial home warranty . read the fine print
This report was posted on Ripoff Report on 08/20/2013 08:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/colonial-homewarranty/wilmington-Delaware-19801/colonial-homewarranty-scaam-and-rip-off-company-wilmington-Delaware-1077605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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