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Report: #1333291

Complaint Review: Com Zumtane Co Youth - Internet

  • Submitted:
  • Updated:
  • Reported By: YvonneI — Grayson Georgia USA
  • Author Confirmed What's this?
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  • Com Zumtane Co Youth Internet USA

Luminis and Belle Époque Skincare I told him no I did not and the terms were hidden again asking for the address and refusing to get an answer, I hung up and had to cancel my credit card !!!!!!!!! Ca and UT Internet

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Pop up ad advertising skincare product popped up and stated that they would send a months worth of Luminis anti aging serum recommeded by Dr. Oz and many other celebrities and all you had to pay was a shipping charge of $4.95 so I entered my information to try the sample and when I got a confirmation they had added on an eye cream Belle Époque for $6.95 stating that they both had to be used together , even though I didn't order the eye cream per say I wasn't opposed to it esp. If I needed both for the trial run, I did receive both creams a couple of days later in a box with no invoice, no receipt and no address which made me question the cream and where it came from so I looked it up online where I was being directed and redirected to different dreams of different names. I checked my bank account and saw where I was charged $4.95 by com suntan Eco youth and $6.95 by Youth magnified and $1.99 again by zumtane, so I decided to call the number on my bank statement to cancel 877-252-7816 and 888-584-7944. A man answered and told me that yes I was within my 2 week period and yes I can cancel at this point but I had to send back an unopened product and pay a restock fee of $9.99 , I told him ok that's fine then he told me I would also have to pay a cancellation fee when I asked how much he said $30 or $ 40 and I asked which one and he kept repeating 30 or 40 so I finally said ok, where do I send this stuff back to and he told me that he was not at liberty to give me an address until I give him my bank information and pay the fees up front ! I asked him several times for an address and he refused to give me one, so I hung up then he proceeded to continue calling my number and reading a disclaimer to me, every time I hung up he called back so I told him that his ad was fraud and I was reporting him to which he said , "if you do we will just show where you agreed to the terms "

This report was posted on Ripoff Report on 10/15/2016 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/com-zumtane-co-youth/internet/luminis-and-belle-poque-skincare-i-told-him-no-i-did-not-and-the-terms-were-hidden-agai-1333291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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