- Report: #1117651
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcast Stay Away from Comcast Michigan
*General Comment: Not too bright huh
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Recently, I ordered service from Comcast. Although I had 3 televisions, the service was installed on the main TV in my living room. The Comcast Technican said that someone else would have to come and install outlets for the other boxes. Everthing seem to be going fine. The modem that I was given was not wireless, so I went into the Comcast service center to exchange it for a wireless modem. Comcast techinican came out to my house that Thursday and made the sloppiest install ever. I had cable wires running accross my patio window and around my bedroom. Yet, I still did not complain. Anyway, I was charged $60.00 + 39.95 for this visit and the addl' outlets which I paid a $50 deposit for. Once the service was on, I had a power outage and did not have service for 5 days. Yet, I still did not complain. However, exactly 10 days after I had originally ordered my service, Comcast suspended my service telling me that I owe them a bill from over 5 years ago.
I was not aware of this bill, however I think it was VERY unprofessional of Comcast to not inform me of this when I first ordered the service. I spent money on add'l outlets and cable boxes ( which they charged me for). If I ad known this information ahead of time, I could have perhaps taken care of the account or stayed with the company I had than to have wasted my money on 10 days worth of service. Now they are trying to bill me $100.00 for the 10 days that I had service, despite me paying a $50 deposit. I am warning all comsumers; be ware of Comcast. This company is very unprofessional and tries to get money for old bills after you have signed up for their service . There is no warning so make sure that you do not owe them anything. I am thinking of filing suit to get my money back and for my anguish at going through this becuase I feel that my money was conned right from under me.
This report was posted on Ripoff Report on 01/22/2014 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast-/Lansing-Michigan-48917/Comcast-Stay-Away-from-Comcast-Michigan-1117651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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