- Report: #1027076
Report - Rebuttal - Arbitrate
Complaint Review: Comcast Business
Comcast BusinessInternet, Georgia United States of America
Comcast Business Did not provide services promised and then wanted over $6000 to cancel Internet, Georgia
*General Comment: Comcast Services
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The first two times a tech came out to do the install, he could not do so due to some type of coordination problems. Finally, on January 11, 2013 the services were installed. However, the website services and fax to email that he promised were not compatible with the Comcast system.
I called to have the services cancelled today, and was told that the contract I signed had a lot of info that differed from what this Representative told me. We were lied to by our rep. There was a "36 month term" scribbled in the lower corner of the contract. They want us to pay over $6000 to cancel when they could not even provide us with the services the rep had promised.
This report was posted on Ripoff Report on 03/11/2013 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast-Business/Internet-Georgia-/Comcast-Business-Did-not-provide-services-promised-and-then-wanted-over-6000-to-cancel-I-1027076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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