• Report: #1132296

Complaint Review: COMCAST BUSINESS

  • Submitted: Thu, March 20, 2014
  • Updated: Thu, March 20, 2014

  • Reported By: DUSTY — JUNCTION CITY Oregon
9602 S 300 W STE B SANDY, Utah USA


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Consumers beware and understand what your signing!  It may not be what the sales person tells you on the phone.  Be aware that if you sign a 2 yr contract for business services such as cable, phone, and/or internet, and if you move, the only way Comcast will transfer your service is if you sign up for a new 2yr contract from the day of the move!  They say they don't have any way to amend an existing contract or offer you a term based on the remainder of your original contract.

I closed my business November 15, 2013.  I moved my computer home to my apt. and transfered the service but Comcast started me on a new 2yr business contract from the date I closed my business.

They tell me that the person that moves in to my orignal business location can sign to take over my contract, but first I have to transfer the service from my apt back to the original store location in order for the new business owner to do that.  Problem is, I have to sign up to start a new 2yr contract from the date of the transfer.  So folks, BE AWARE, if you move a business service, you have to commit to a whole new contract whether you are still in business using the service or not!

This report was posted on Ripoff Report on 03/20/2014 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/COMCAST-BUSINESS/SANDY-Utah-84070-3302/COMCAST-BUSINESS-XFINITY-BLACKMAIL-CONTRACTS-DESPERATE-FOR-FUNDS-SANDY-Utah-1132296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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