- Report: #1061678
Report - Rebuttal - Arbitrate
Complaint Review: COMCAST Grace Schroeder
COMCAST Grace Schroeder1270 S Abilene St Aurora, Colorado USA
COMCAST Grace Schroeder Comcast Loyalty / Service is terrible. Aurora Colorado
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We had comcast at our business which was closed and we sold the location. They said we signed a 35 page contract when in fact we signed a 1 page document with a hyperlink to the contract. My email service (outlook) does not do hyperlinks so how can there contract be valid.
Rep should have explained!!!!!!!!!!!
I was told I was signing a service bill to have the tech do the work not a 3 year contract.
They also had a 60 day service disconnect which is not stated anywhere.
I have contacted and explained our issue and they are not helpful. Grace Schroeder should not be in customer service or deal with any type of customers.
I will never use comcast again for Home or Business. Shady large company at best.
This report was posted on Ripoff Report on 06/24/2013 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/COMCAST-Grace-Schroeder/Aurora-Colorado-80012/COMCAST-Grace-Schroeder-Comcast-Loyalty-Service-is-terrible-Aurora-Colorado-1061678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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