- Report: #1123440
Report - Rebuttal - Arbitrate
Complaint Review: Comcast / Xfinity
Comcast / Xfinity801 Plymouth Ave N Minneapolis, Minnesota USA
Comcast / Xfinity Excessive Deposit's Multiple Minneapolis Minnesota
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Here COMCAST, what so you can get more money from me by charging me $50 for internet, $50 for phone and $50 for cable tv a total of $150 and then won't return it to me even after a year but only apply it on the account.
A deposit is meant to earn interest and to be paid back to a customer. MN attorney general frowns on this but yet you never respond to me Comcast. Then charge $85 a month for just internet and not offer a special to me. CONTACT ME COMCAST!!! This is the truth...
I have contacted Comcast/Xfinity regarding this issue and I am awaiting there reply. We'll see if they told me the truth, after I requested them to put it in writing about the deposit. However I did learn that there is no interest on the deposit and confirmed once again, no deposit refund accept credited back on my account or if I cancel service within a years time then they will release the $50 deposit in check form. Even though I was a customer about a year ago for many years, I never missed a payment until out of frustration I forgot on the very last bill, so I paid the $119 plus a $50 deposit so I could have my internet back... Bottom Line, Comcast charging excessive deposits even after intial deposit was made and refused to give me services I requested.
We will see if they record there conversations on the phone, after I made the request to add services and was refused because of more deposits. If they don't put it in writing to me I will leave Comcast but my feelings are inclined to tell me they won't do anything in writing and will not work with me in any way because there a big company and they could care less about the customer, only money.
I am paying $85.53 a month for BLAST internet and so far this was after paying the first bill of $101.62...
I will be glad to share there reply if they ever respond.
Where's the Rip-Off???
Greed and Corruption
This report was posted on Ripoff Report on 02/13/2014 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast-Xfinity/Minneapolis-Minnesota-55411/Comcast-Xfinity-Excessive-Deposits-Multiple-Minneapolis-Minnesota-1123440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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