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Report: #1250847

Complaint Review: Comcast - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Robert M — Burlington Twp New Jersey USA
  • Author Confirmed What's this?
  • Why?
  • Comcast Nationwide USA

Comcast Promotional Scam TO PREPAY 6 months using NetSpend pre pay card Burlington Twp New Jersey Nationwide

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I recieved a call from a man with an east indian accent about a week ago, saying I have been chosen special by Comcast to a low price promotion. The number he calls from is: 855-679-0359. He told me the package that I currently pay about 189.00 per month , I will now be able to get the same for 80.00 per month. The caviat to this was that I had to pay for six (6) months total upfront (480.00) OK, I said to myself, , I can do that, it's a great deal. Then he went on to tell me the way I had to pay the 480.00 was by putting the money on a Netspend pre paid card that I would recieve in the mail in about a weeks time. Apparently the partnership with Netspend was the entity paying the freight on the unbelievable package. Again, I said OK, this is a first for me, but still almost believable. Then when he told me that he knew I had an outstanding balance on my accout of about 469.00 and that because of the promotion, that I should not pay that balance, that I infact would recieve that as an extra bonus! That i do not have to pay the open balance due on my account. At this point I feel uneasy. I did tell the man ok and I will wait to recieve this card in the mail.

When I hung up the phone, I immediately Googled: "Comcast - Netspend Promotion", and was appalled to see in black and white numerous reports of this alleged promotion being perpetrated. Now the part that really scared me was the fact that this person on the phone had direct access to my accout information, which means that he has a direct access to the Comcast database and in real time to boot. This wasn't just a data dump from a point in time, he had exact up to date info on my account. I find it amazing that this obvious breach in security has been reported, we know the phone number it's coming from, and yet Comcast has done nothing to take these clowns out. Really this is a federal offense, once they are using credit/debit cards, this is mail fraud, credit card fraud amongst many other charges. How can this be? Why is the man still out there perpetrating a fraud for at least weeks and months now and Comcast can't stop them?? With the ridiculous fee's they charge us, I would at least like to think our account information was safe and secure, and it's not...I have the prepaid card now and the man on the phone wants me to load it up with funds, saying only I can use the card like any card, true enough, but he will then want me to use it to pay the "Comcast Promotion" which by the way I asked to get me in writing email or regular mail. and I would then follow thru. I hung up on the man and he proceewded to call me 18 times in the next 10 minutes until I had to block the number....

This report was posted on Ripoff Report on 08/25/2015 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-promotional-scam-to-prepay-6-months-using-netspend-pre-pay-card-burlington-twp-ne-1250847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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