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Report: #1192663

Complaint Review: Comcast - Chatham Massachusetts

  • Submitted:
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  • Reported By: Barbara — Chatham Massachusetts
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  • Comcast Chatham, Massachusetts USA

Comcast 60 Days Notice Blind-Sided Chatham Massachusetts

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Unfortunately, I had to close my business after 3.5 years.  We used Comcast phone and internet for at least 3 of those years.  When I called to cancel my account I learned that there is a 60 day cancellation term of which I was unaware. 

Originally I switched from Verizon to Comcast because of better rates.  I also use Comcast for my residential service.  I am not looking to switch carriers, I am looking to cancel because I have been unsuccessful in taking home a steady paycheck. 

There is a new business taking over my space but not until April of 2015.  Comcast recommended that I get in touch with the new owners to see if they would take responsiblility of my account which would cost them $130+ in order to waive a $299 installation fee in April.  I told them that it would not make sense for them to do that and they told them I would be responsible for 2 more months of charges ($260+). 

Due to the closure of my business, I had to transfer my Gas and Electric bill Account and I was able to do that with no problem.  These 2 Utility companies base their charges on usage.  Comcast doesn't.  They base it on the minimum monthly fee no matter what.  The new tenants could take the account over but they don't need to use it fully for 5 months.  Why can't Comcast charge a temporary disconnect fee.  NO, they want all their money.  Greed reels its ugly head once again!

This report was posted on Ripoff Report on 12/02/2014 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/chatham-massachusetts-02633/comcastnbsp60-days-notice-blind-sided-chatham-massachusetts-1192663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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