ED Magedson – Founder
Comcast3251 Players Club Pkwy Memphis, Tennessee USA
Comcast installed a trap on my line then charged me $50 to fix it. Won't give refund. Memphis Tennessee
I've been a comcast customer for years. One day, i wake up, my internet service is down. I call. They send someone out 6 days later. They had installed a trap on my line. Then, i get a charge for $50 on my bill for them to take off the trap they installed. RIDICOLOUS. No internet for a week, spent hours of my time to get it fixed, called for a refund, won't send me over to a supervisor, submitted a ticket, ticket refund denied....and worst of all....the guy they sent to uninstall the trap they installed....DIDN'T BRING A LADDER. He went around my neighboorhood and ASKED to borrow a ladder....so i waited HOURS for the moron to uninstall the trap he installed.
After MULTIPLE calls, I still have a $50 charge on my bill for "installing" internet e.g. uninstalling the trap they installed.
They may turn this into a business, come out and install a trap on my line each week, then charge me to "install" my service.
SCAM! RIPOFF! WASTE YOUR TIME!! WON'T FIX YOUR BILL! CALL TAKING OFF A TRAP THEY PUT ON, INSTALLING SERVICE!
SCAM! SCAM! RIPOFF! RIPOFF!
WORST CUSTOMER SERVICE ON EARTH.
This report was posted on Ripoff Report on 06/05/2013 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Memphis-Tennessee-38125/Comcast-installed-a-trap-on-my-line-then-charged-me-50-to-fix-it-Wont-give-refund-M-1056664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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