• Report: #1092212

Complaint Review: Comcast

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  • Submitted: Tue, October 15, 2013
  • Updated: Tue, October 15, 2013

  • Reported By: Mark — Salt Lake City Utah
Comcast
Salt Lake City, Utah USA

Comcast Machines answer calls - not humans. Totally unresponsive. Distributes defective equipment. Salt Lake City Utah

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After  going through unmitigated Hell on the internet, and then going through unmitigated Hell over the phone -- which is always the experience with Comcast -- I was finally allowed by aComcast machine to pay my bill with them. When I tried to pay my bill over the internet, I actually got the assinine error message: "The primary user has not granted you access to this page. Please speak with the primary user to update your settings." I am the primary user, and the ONLY user, of my account. These people are absolutely something else. I absolutely hate them. 

Two weeks ago, their cable box went bad and I had to go back three times to get one that actually works. All the while, these clowns were trying to convince me that I would need someone to come to my home ($50) -- just to hook up a cable box.


This report was posted on Ripoff Report on 10/15/2013 07:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Salt-Lake-City-Utah-84117/Comcast-Machines-answer-calls-not-humans-Totally-unresponsive-Distributes-defective-e-1092212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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