• Report: #1077909

Complaint Review: Compel fitness

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  • Submitted: Wed, August 21, 2013
  • Updated: Wed, August 21, 2013

  • Reported By: rebecca94 — Bellingham Washington
Compel fitness
1504 Iowa Street Bellingham, Washington USA

Compel fitness gympayment.comparamount acceptance false contract terms Bellingham Washington

*Author of original report: situation resolved

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 I signed on with a personal trainer with compel fitness which is located in our Bellingham, Wa fitness evolution gym. 

I met with this trainer and he showed me his client success stories I agreed to sign on with only him and was assured twice that yes I would work with only him and they showed me how to log in and schedule appointments with this trainer.  Once I was assured I agreed.  I was told that this was not a contract that I would be paying $45 per session, this I agreed to.

Yesterday I tried to log in and schedule what was to be my first training session.  However this trainer no longer works there.

So I called compel fitness- through the contact tab in gympayment.com and was told that it didn't matter that I signed on with this trainer that I'm signed on with compel fitness and to exit- even though I have not even had a first session that I would have to pay a $250.00 buy out fee.   This was shocking news to me as I was not led at all to believe that I was contracted  in for a year.  I know, I know read the FINE PRINT!! However this is not the terms that I agreed to.

I would rather pay a attoney fee then be ripped off $250 for services that were NOT received.  They had also taken $49 from my account.  I am not interested in throwing $300 out the window. I have read so many on-line complaints regarding this businesses practices that I'm worried it doesn't just stop here.

This is unfortuate because the gym is really great- this Compel fitness that is a seperate company within the gym is terrible.


This report was posted on Ripoff Report on 08/21/2013 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compel-fitness/Bellingham-Washington-98226/Compel-fitness-gympaymentcomparamount-acceptance-false-contract-terms-Bellingham-Washin-1077909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

situation resolved

AUTHOR: rebecca94 - ()

 A district manager from Compel fitness called me today.  He told me that he wanted to make sure that clients are happy, he understood that I did not understand I was being signed on for a one year contract and removed me from contract terms without billing me a $250.00 buy out fee.   very pleased that this was handled and I didn't have to pay a large sum of money. Lesson learned never sign anything without first taking it home and reading every detail.

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