CompressionSale.com Terrible Customer Service! Vernon Hills Illinois

This company has horrible customer service and return policy! I never tried the item I ordered on because I knew immediately the item was wrong.  which also tells me their descriptions of items are probably misleading. 

when I called customer service they told me I could only exchange the item.  They would not give me a cash refund.  I told them that is not acceptable especially since I never even tried the item on.  The customer service representative told me that I shouldn't shop with them if I didn't like their policy.  Then he wouldn't give me his supervisors name or transfer my call.  He told me his supervisor would only email me.  Which sounds very shady To me.  Then he continued to mock and laugh at me.  

in in addition their response time to my order was about 6 weeks! that was from the day I purchased the item to the day I received it.  That also seems pretty shady to me.  

AVOID this company!