- Report: #658859
Report - Rebuttal - Arbitrate
Complaint Review: CompUSA
CompUSA1740 N Federal Highway Ft Lauderdale, Florida United States of America
CompUSA (No) Return Policy Ft Lauderdale, Florida
*UPDATE Employee: Additional Information
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I asked what that meant and explained that I had never plugged it into anything and it was in exactly the same condition as when I purchased it. Despite having a receipt for hundred's of dollars worth of equipment that I was perfectly happy with, 2 different managers accused me of blowing the power supply and trying the return it. They told me it was my responsibility to verify that the equipment worked before I purchased it. They couldn't explain how this was possible with computer equipment in any case, let alone when they charge a 15% "restocking fee" for anything that has been opened... It was quite clear they had no intention of returning this item from the minute I walked in and I would suspect that this is quite common.
This report was posted on Ripoff Report on 11/05/2010 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/CompUSA/Ft-Lauderdale-Florida-33305/CompUSA-No-Return-Policy-Ft-Lauderdale-Florida-658859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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