• Report: #576346

Complaint Review: compusa/nuance

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  • Submitted: Mon, March 01, 2010
  • Updated: Tue, March 02, 2010

  • Reported By: cabron10 — altamonte Florida United States of America
compusa/nuance
130 e altamonte springs Internet United States of America

compusa/nuance renege on rebate. claim not on time- false. No id submitted. false Internet

*UPDATE Employee: Need Order Info.

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I submitted all information requested soon after I ordered the item.  They acknowledged receipt , but did not say any info was missing.  4 weeks later they turned me down.  Said I filed late- a lie.  No ID , they should have called me asking for it or emailed me.  Neither.  Just kept my refund.

This report was posted on Ripoff Report on 03/01/2010 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/compusanuance/internet/compusanuance-renege-on-rebate-claim-not-on-time-false-No-id-submitted-false-Int-576346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Need Order Info.

AUTHOR: Alex - (U.S.A.)

We're sorry your rebate was not approved.  If you followed the vendor's rebate terms and conditions, we can contact them and get the denial overturned.  We strive for customer satisfaction and though the rebates are offered and sponssored directly by the vendors or manufacturers, we can intercede and make it right.


Your post did not contain any information for us to be able to find you in our records, please contact me at Abraheim.Al-Mudhi@Compusa.com, and I will gladly assist you.


 


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