• Report: #647259

Complaint Review: Computer Mega Mall

  • Submitted: Sun, October 03, 2010
  • Updated: Fri, May 11, 2012

  • Reported By: SakiSipper — Minnesota United States of America
Computer Mega Mall
1313 5Th Street South East Minneapolis, Minnesota United States of America

Computer Mega Mall, ComputerMegaMall.com, Syed Mia, Syed Miah, Hamidur Mia, Hamidur Miah, SHM Holdings Computer Mega Mall sold me a broken computer, Syed/Hamidur yelled at me and swore, rip off shop Minneapolis, Minnesota

*UPDATE Employee: This business under new management as of 4/10/12

*Consumer Comment: Must Have the wrong place

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I came into this store called Computer Mega Mall after seeing an ad on their website, www.computermegamall.com for a Power Mac G5. It seemed like a decent deal and I needed one for an older version of software I have that will not run on Intel-based macs. The person who owns the place introduced himself to me as Syed Mia, seemed very friendly at first although a bit weird, and I ended up buying the Mac.

When I brought it home and tried to use it, the fans would start revving very very loud and it would randomly shut off. I could not install updates, the machine would crash. Sometimes it would not start up. This was how I got it, I could not even install software on it because it was having so many problems.

I called the store and spoke to the owner, after he had my money he was a completely different person. I told him what was going on and he told me "Well what do you want me to do? Come out and fix it for free? I'm running a business here I can't fix your mistakes for free.' He clearly did not understand that the machine had serious problems, and refused to even listen to what was going on with it. He became very foul and very rude, and told me not to bring it back and hung up on me.

Of course I brought it back, and I told him right away that he could not treat people like that and I wanted a refund. He laughed at me and started swearing at me, and told me to take my machine home and screw myself. I paid cash for it or I would have left it there and done a chargeback, I stayed for another 30 minutes and tried to hook it up and show the idiot what was going on but he just left the store and told his employees to "watch him and call the police if he doesnt leave".

I finally gave up and went home with it, and brought it to the Apple store the next day, they would not even look at it because they told me it was too old. It really wasn't that old but whatever, I brought it to another store and paid $60 to have it diagnosed and they told me the logic board was bad, it had bad capacitors and the hard drive was failing.

It is insane that this company calling themselves Computer Mega Mall is still even allowed to operate. The owner is a foul, vicious, disgusting idiot of a human being and I cannot believe that he gets away with treating people like that.

I Googled his name and it turns out he is using a fake name, his real name is Hamidur Miah, and he is actually an illegal immigrant who was ordered deported because he was not supposed to open a business with a student visa. I don't know how he is still in the country. I found all this at this link where he lost the final appeal to stay here and the judge even noted that he cannot be trusted: Hamidur MIAH, also known as Syed Mia, Petitioner, v. Michael B. MUKASEY, Attorney General of the United States of America, Respondent. http://caselaw.findlaw.com/us-8th-circuit/1217237.html

He also has a huge criminal and civil record, the state of minnesota, where he operates this dirty little shop, has all kinds of records on him such as:

 receiving stolen property: http://pa.courts.state.mn.us/CaseDetail.aspx?CaseID=704511631

Refusal to Submit to Chemical Test-Third Degree, Drive While Under the Influence of Alcohol-Fourth Degree: http://pa.courts.state.mn.us/CaseDetail.aspx?CaseID=1612546106

Disorderly Conduct: http://pa.courts.state.mn.us/CaseDetail.aspx?CaseID=705016090

Driving under the influence, alcohol concentration .10 or more, alchohol concentration .10 or more within 2 hours, careless driving: http://pa.courts.state.mn.us/CaseDetail.aspx?CaseID=704919046

And several others, he also has several civil cases where other people have sued him and won, and he is even curently facing a felony drug possession charge

I had to learn the hard way, stay away from this business and this person. They operate under the names: Computer Mega Mall, www.ComputerMegaMall.com, Syed Mia, Syed Miah, Hamidur Mia, Hamidur Miah (only the last is his real name, he uses the others as fake names)

This report was posted on Ripoff Report on 10/03/2010 10:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Computer-Mega-Mall/Minneapolis-Minnesota-/Computer-Mega-Mall-ComputerMegaMallcom-Syed-Mia-Syed-Miah-Hamidur-Mia-Hamidur-Miah-647259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

This business under new management as of 4/10/12

AUTHOR: diamondthree - (United States of America)

Hello. My name is Dennis Arlinghaus, and I have recently taken over as General Manager for Computer Mega Mall. This company has had customer service problems in the past, there can be no doubt about that. I'm hoping to turn that around and earn some good reviews for this company. If you would like to give Computer Mega Mall another chance, I would appreciate the opportunity.

As for Hamidur "Syed" Mia (previously Miah) himself, his personal life is his personal life.  I can tell you that he is NOT illegally in this country (anymore - it has been resolved), and that his business is licensed and bonded as it should be per State of MN regulations.  He is an imperfect person and quite hot-headed.  I work with him everyday and we butt heads all of the time.  No one knows how difficult it is to communicate and do business with Syed more than I do.

Syed does have his strengths though.  He does have close to 20 years experience in this industry.  He is a very experienced technician.  Most of our walk-in business are previous customers looking for Syed specifically because he has treated them so well in the past.  He hires the economically disadvantaged and gives them skills, on-the-job training, an income and, most importantly, a chance.  He's very generous to his employees and treats them like family.  He's not all bad.

The point I want to get to is that if you are a previous customer or potential future customer of Computer Mega Mall that there is more to this business than Syed and his lack of interpersonal skills.  If Syed's personality is not your cup of tea, I don't blame you - but remember, if you come into this store, I'm the one at the counter asking what I can do for you from now on, not him.

Thanks for reading.
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#2 Consumer Comment

Must Have the wrong place

AUTHOR: gunn1 - (United States of America)

I do not Know were the negative comments are

from, maybe these folks were in a different store. Syed and Cliff were very

helpful with the info I needed to make my choice.The E6410 Latitude I purchased

(open Box) was in excellent shape, But had the 32 bit OS and no built in

bluetooth as advertised. CCM updated the OS to a 64bit and provided a solution

to the missing Bluetooth issue at NO cost to me. I know just enough about

computers to be dangerous thats where the helpful staff came in to play. They

are very Knowledgable, but relaxed and no pressure tatics were used, unlike the

big box stores. I would happily recommend them to my friends, although I would

like to keep CCM as a great secret place to buy computers to myself for selfish

reasons. But alas the secret is out. Please go and check out the laid back yet

professional atmosphere of the Computer Mega



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