ED Magedson – Founder
connected data, inc.2905 Stender Way 2905 Stender Way, California USA
connected data, inc. Refund 2905 Stender Way, Ste 36 Santa Clara, CA 95054 California
Purchased an item from Connected Data, Inc. on January 29, 2013.
Item was put on back-order. Had to find that out on my own...had to call customer service.
Item was finally shipped on February 28, 2013. By that time, I had no need of the unit. I requested to return the unopened unit for a full refund.
On the order confirmation, there was no verbiage about a refund policy of any kind.
To add, the fact that the order was on back-order and I had to call to find out is terrible customer service.
I've requested a manager or CEO to call me back, but as of yet, no one has called.
Terrible ethics and customer service.
This report was posted on Ripoff Report on 05/10/2013 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/connected-data-inc/2905-Stender-Way-California-95054/connected-data-inc-Refund-2905-Stender-Way-Ste-36-Santa-Clara-CA-95054-California-1049889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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