• Report: #709777

Complaint Review: connection backup service,llc-efax mo fee

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  • Submitted: Thu, March 24, 2011
  • Updated: Thu, March 24, 2011

  • Reported By: mkp — carol stream Illinois United States of America
connection backup service,llc-efax mo fee
PO Box 15624 Clearwater, Florida United States of America

connection backup service,llc-efax mo fee Utilized,unauthorized deceased son's name to add their service to my phone bill Clearwater, Florida

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An unauthorized charge to my AT&T phonebill by Connection Backup Service,LLC was posted to my account. Upon investigation with the phone representatives...they stated that on March 9, 20011 my son had verified this service. I informed the company that  my son was deceased on Dec.19,2009. I requested and was denied to speak to anyone that could assist in this matter. I directed to a no-name FAX number or an email. There was no accountability on their end. I requested the charge be removed and investigation as to WHO verifies these requests. I had to inform AT&T  and pending payment suspended upon further investiagtion

This report was posted on Ripoff Report on 03/24/2011 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/connection-backup-servicellc-efax-mo-fee/Clearwater-Florida-33766/connection-backup-servicellc-efax-mo-fee-Utilizedunauthorized-deceased-sons-name-to-ad-709777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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