- Report: #730384
Report - Rebuttal - Arbitrate
Complaint Review: Conn's
Conn'sTexas San Antonio, Texas United States of America
Conn's Unbeliveable Attitude from a supervisor San Antonio, Texas
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As per Franklins employee Stephanie I was told that they dont deal with customers directly, I asked her to stay on the line and conference Conns in, this time talking with Kim (supervisor) x 3275, she also stated that I needed to call Franklin; at this point Stephanie intervened and told Kim that she was wrong for telling customers that. From that point forward Kims demeanor changed and was talking in a very hostile manner. (I brought it to her attention several times). The only resolution that Kim offered was to send out a third technician to my home for an inspection. I understand that Franklin makes several thousands of pieces of furniture, and for Conns to not believe that the floor model may be a defective and further accuse me of putting bleach on the recliner is hard to believe.
This report was posted on Ripoff Report on 05/17/2011 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Conns/San-Antonio-Texas-/Conns-Unbeliveable-Attitude-from-a-supervisor-San-Antonio-Texas-730384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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