- Report: #1108923
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Advocacy Assistance
Consumer Advocacy Assistance24881 Alicia Parkway # E516 Laguna Hills, California USA
Consumer Advocacy Assistance Loan Modification Scam - no question you'll get a modification Laguna Hills California
*Author of original report: Business Under Investigation
*Author of original report: Consumer's Advice
*Consumer Suggestion: I had a similar experience with Cosumer Advocacy Assistance
*Author of original report: Latest on Consumer Advocacy Assistance
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My wife and I started working with an underwriter at this business in July 2013. The underwriter assured us, said he could definitely help and we would be foolish not to proceed. He also said it didn't matter what you've done in the past to modify your loan with the bank. He stated our financial status and loan met many of the qualifications to get a loan modification well below a 4% interest rate and principal loan reduction. We paid this business $450 then $1,200 to create the modification package for us. All we needed to do was give them our financial paperwork and they would do the rest. The underwriter stated once we submit the package they created, that they will work with us until we get the new loan modification from our bank. Our bank immediately denied our modification request stating we have a good interest rate and we do not qualify as a hardship case. Everything the Consumer Advocacy Assistance said was completely contrary to what our bank disclosed to us. This company said let's try looking at this loan from a compliance standpoint. So, we got our loan info. from Bank of America and gave it to them to review. The underwriter stated 5-7 business they will contact us. Almost 2 months later nobody has reached out to help us. We contacted their customer service and the underwriter numerous times. They never call us back. We feel they tricked us into believing we could modify our loan and they'll take money from anybody without really looking into their ability to refinance. They got $1,650 and all we got in return was a document that isn't worth the paper it's printed on. We can't afford to lose this money. We can't even ask for a refund because they won't talk to us anymore. Come to find out from the BBB, they are not licensed with the California Bureau of Real Estate. Many complaints are appearing that unfortunately did not seem to be around when I decided to go ahead with this agreement.
This report was posted on Ripoff Report on 12/21/2013 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Advocacy-Assistance/Laguna-Hills-California-92653/Consumer-Advocacy-Assistance-Loan-Modification-Scam-no-question-youll-get-a-modificati-1108923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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