• Report: #1060377

Complaint Review: CONSUMER FUNDING SOLUTIONS OR DIVERSE PAYMENTS SOLUTIONS or LUCIEN SMITH

  • Submitted: Wed, June 19, 2013
  • Updated: Wed, June 19, 2013

  • Reported By: Justtina16 — Charlotte North Carolina
CONSUMER FUNDING SOLUTIONS OR DIVERSE PAYMENTS SOLUTIONS or LUCIEN SMITH
4710 Auth Place Ste 650 Suitland, Maryland USA

CONSUMER FUNDING SOLUTIONS OR DIVERSE PAYMENTS SOLUTIONS or LUCIEN SMITH Beware of Consumer Funding Solutions or the Name Lucien Smith Suitland Maryland

*Author of original report: USE THEM AT YOUR OWN RISK!!!!

*UPDATE Employee: Explanation of Complaint

*UPDATE Employee: Expanation of Complaint

*Author of original report: THE INFO BELOW IS ABOUT "COMMERCE" FUNDING SOLUTIONS and NOT CONSUMER FUNDING SOLUTIONS , So Sorry

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I was contacted by this company (COLD CALL) and trusted that they were legitimate! 

This company intentionally misleads potential clients by giving false or no information with the intent to FRAUDULENTLY WITHDRAW FUNDS FROM CUSTOMER'S ACCOUNTS.  They get the potential customer's banking account info UP FRONT  so they have access to the account to take money at will and use the phrase, "IT'S ALL IN BLACK AND WHITE"  BEWARE!  BEWARE OF THE NAME LOU OR LUCIEN SMITH AS HE IS A  CON ARTIST.  WHEN ASKED ABOUT HIS SUPERIORS--- THERE ARE NONE!!  THEY ARE NOT REGISTERED WITH THE BBB OR ANY OTHER ORGANIZATION TO HOLD THEM ACCOUNTABLE!  THEY ALSO USE THE NAME "DIVERSE PAYMENTS" FOR THIS REASON-- SO THEY CAN GET YOUR MONEY I ANOTHER WAY!  Beware.  
 
The ironic thing is that there is no information out there about any of the company officers, no information with the Better Business Bureau or any other entity to find out who they are.
 
I am in the process of reporting them to the SEC and Consumer Protection Agency.  
 

In spite of the fact that the account Rep, Andrew Bearstop  agreed with me that this whole thing was unprofessional (there is even emal correspondence to prove this),  Lucien Smith, who seems to be the only person who has any clout , perhaps because he is behind this whole scheme. I tried to get this resolved with the business.  Even with proof of promises made , Lucien SMith only replies with these words over and over again... This is not in Black and White.....  Referring to the signed contract, which is so obsolete because wat the reps tell you s totall diferent from what the contract states. This entire business is uorganized andthey tell you one thing andthe end result is totally different.  Please be war ... Do Not give them your bank account info upfront becuse they will drai ou dry!
 
 
They tell you it weill take anywhere from 48 hours and as much as 5 days to hear back.  I faxed the info to  them approximatesly 5:19 pm and 4 hours later,  I get an email saying I was approved.  AND IMMEDIATELY, THEY HIT YOUR ACCOUNT FOR THE $395.00...    The next business day,I contacted them with hopes of trying to heads or tails of what had happened and the customer service guy could not even answer!  Thank God, I saved the Chat profile!!!   After I got so fed up with him,I called Andrew Bearstop and complained!  Immediately thereafter, Igot a call from Lucien Smith wo's reply was " Oh, well we're never had a problem with this before."  WHAT A LIE!  I told him that I coudn't even imagine that I was the only one experiencing this -- not with what I just experienced!  He is soooooo arrogant. 
 
This experience has shown me that this company is apparently a start up and is HUNGRY FOR MONEY AND INTENDS TO GET IT BY ANY MEANS NECESSARY!!!! 
 
Even after I did what the Scount manager instructed me to do..(out my rewuest in writing because they need something for the record), They huit my account again a week later for $69.95!!!    At that point, I had had enough!!!!   I even have a recorded conversation with the crook, Lucien Smith!!!

There is a reason why this company's info  is not disclosed.     They are crooks!  Do the research for yourself. ASK QUESTIONS!!  With Legitimate Companies, there is some kind of info out there on them aside from their website!!!!!  BE WARE!!!!
 
SEE EMAIL BELOW:
 From: XXXX@gmail.com> Date: June 18, 2013, 12:11:58 AM EDT To: Andrew Bearstop <abearstop@commercefundingsolutions.com> Subject: Re: Received and forwarded to our billing department.
 

Andrew,

Apparently our agreement or my previous email DID NOT matter as a $69.95 payment was taken from my account on June 14th! Per our agreement, all transactions would cease immediately. This is why I was initially very hesitant from the beginning.
 
Right now, I am having some SERIOUS trust issues with this company. Please REFUND all monies to my account, effective immediately!!!! Should you ave questions or concerns, I can be reached directly at XXX-XXX-XXXX.So far, all I have experienced with Commerce Funding is inaccurate information and letdowns...
Also, I have left several voicemail messages for Lucien Smith and no returned calls.....

On Jun 6, 2013, at 3:07 PM, XXX@gmail.com> wrote:

Thank you for your understanding and service!

On Jun 6, 2013, at 2:00 PM, Andrew Bearstop <abearstop@commercefundingsolutions.com> wrote:

Hello XXX, I confirm receipt of this email and have forwarded it to our billing department. Have a super productive day! Warmest Regards,
 
"Offer Financing to Your Customers & Sell More" Andrew Bearstop

Commerce Funding Solutions

 

(888) 405-7581 ext 581
(888) 405-2536 (Fax)

 

---- On Thu, 06 Jun 2013 12:58:06 -0400 XXX@gmail.com> wrote ----

Andrew,

 
Per our conversation this morning, please issue an email to me so that my bank can remove the $32.00 fee applied to XXX’s account due to erroneous information. As stated, I was informed that it would take at least several days to process not the 4 hours in which it took. I was also under the impression that we would have to undergo an approval process after which we would be inform of a decision AND THEN….. move forward with payment processes. Please place a temporary hold on our account until further notice as I’d like to simply take a couple of days to allow myself to get a full understanding of how things work such as date of monthly withdrawals, etc.

I anticipate proceeding within a week or less.. Once I have received (in writing) I will feel more comfortable with moving forward. Please know that I do view this venture as an awesome opportunity but I just need to be sure I understand all the expectations…

Thank you..


This report was posted on Ripoff Report on 06/19/2013 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/CONSUMER-FUNDING-SOLUTIONS-OR-DIVERSE-PAYMENTS-SOLUTIONS-or-LUCIEN-SMITH/Suitland-Maryland-20746/CONSUMER-FUNDING-SOLUTIONS-OR-DIVERSE-PAYMENTS-SOLUTIONS-or-LUCIEN-SMITH-Beware-of-Consu-1060377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CONSUMER FUNDING SOLUTIONS OR DIVERSE PAYMENTS SOLUTIONS or LUCIEN SMITH

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

USE THEM AT YOUR OWN RISK!!!!

AUTHOR: Justtina16 - ()

I'm sure by now these people have scammed more people!!!!!  NOT ONLY DO THEY MISLEAD potential clients, they STRAIGHT OUT LIE AND ARE VERY QUICK TO TO GET AMNESIA.  THEY WILL MAKE DEALS AND WHEN CALLED ON THEM, IT'S NOTHING FOR THEM TO TURN THINGS AROUND.   

ALL THEY WANT IS YOUR MONEY!!!!  BE VERY -VERY CAREFUL ABOUT ALLOWING THEM ACCESS TO YOUR ACCOUNTS!  I ADVISE PEOPLE TO PLEASE PLEASE CHECK THEM OUT AND COMPARE THE PRACTICES OF OTHER COMPANIES..... I ADVISE PEOPLE TO GET A SEPARATE ACCOUNT (AS WE DID, AND I'M SO HAPPY WE DID) TO USE WITH THEM! 

 ASK ASK ASK QUESTIONS AND BE SURE TO GET CLARITY AND GET THE CLARITY IN WRITING....  

 AS PREVIOUSLY STATED, THERE IS A REASON WHY THEY'RE NOT ACCREDITED WITH THE BETTER BUSINESS BUREAU!!!!!    AND YOU CANNOT FIND INFO ABOUT THEIR OFFICERS....  THEY'RE A HOAX!   

AGAIN, I HAVE PROOF!!!!

BE CAREFUL, YOU'VE BEEN WARNED!

Respond to this report!
What's this?

#2 UPDATE Employee

Explanation of Complaint

AUTHOR: CFS Operations - ()

We received notice of this report after said customer filled out an enrollment application to become a member merchant with Commerce Funding Solutions.  Merchants join our company in order to offer a financing solution to their clients.  When this merchant submitted their membership application, they submitted an invalid form of payment that caused the transaction to be declined due to insufficient funds in their bank account.  When their check bounced, it caused an overdraft fee to their bank account.  This merchant then called our company repeatedly and asked to have a letter-of-fault issued so that they could have the overdraft fee refunded by their banking institution since they could not afford the $32 loss.  We could not issue this letter because the merchant was at fault for submitting an invalid form of payment.  When we could not issue this letter, they then became irrate and filed this fraudulent report.  Our company is totally transparent and has nothing to hide.  If you have questions, you may call the company directly.  In conclusion, ALL merchants should submit valid forms of payment with their enrollment applications.  If you are unable to afford the company services, do not fill out and send in the documentation.  Again, please refrain from sending enrollment applications with invalid forms of payment.  Thanks.

Respond to this report!
What's this?

#3 UPDATE Employee

Expanation of Complaint

AUTHOR: CFS Operations - ()

We received notice of this report after said customer filled out an enrollment application to become a member merchant with Commerce Funding Solutions.  Merchants join our company in order to offer a financing solution to their clients.  When this merchant submitted their membership application, they submitted an invalid form of payment that caused the transaction to be declined due to insufficient funds in their bank account.  When their check bounced, it caused an overdraft fee to their bank account.  This merchant then called our company repeatedly and asked to have a letter-of-fault issued so that they could have the overdraft fee refunded by their banking institution since they could not afford the $32 loss.  We could not issue this letter because the merchant was at fault for submitting an invalid form of payment.  When we could not issue this letter, they then became irrate and filed this fraudulent report.  Our company is totally transparent and has nothing to hide.  If you have questions, you may call the company directly.  In conclusion, ALL merchants should submit valid forms of payment with their enrollment applications.  If you are unable to afford the company services, do not fill out and send in the documentation.  Again, please refrain from sending enrollment applications with invalid forms of payment.  Thanks.

Respond to this report!
What's this?

#4 Author of original report

THE INFO BELOW IS ABOUT "COMMERCE" FUNDING SOLUTIONS and NOT CONSUMER FUNDING SOLUTIONS , So Sorry

AUTHOR: Justtina16 - ()

All prior info to this rebuttal is true  but for COMMERCE FUNDING SOLUTIONS!!!!  COMMERCE FUNDING SOLUTIONS IS THE FRAUD!

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X