- Report: #1111575
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Portfolio Services
Consumer Portfolio ServicesIrvine, California USA
Consumer Portfolio Services Deceptive Practices Irvine California
*Author of original report: PHONE CALLS and ONLINE PAYMENTS
*Consumer Comment: Really?
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Purchased car in October 2012. Made payments on time for at least six months then increased the monthly payments. In October 2013, I was furloughed and stopped my recurring payments WITH an email to the company. I was contacted by a representative who said my payments were "ahead" and the next payment was not due until December 2013. At the end of November 2013, I resumed the recurring payments. However, I was charged with a "return" and "late" fee as the payment was not taken from my bank account. Another email was sent to these assholes. In all, I have sent 3 emails without a response AND my home phone is called for 3 straight hours at 15 minute intervals. To date (December 30, 2013), my December payment has not be debited from my bank account. This is a ploy to charge late fees. I refuse to send payments via Western Union as the fees are too high. I opt to send recurring payments instead - it is MY choice. I am certain that these A******* will ask that I "wire" the payment to them. I HATE THIS COMPANY ~ PLEASE DO NOT USE THEM FOR ANY REASON.
This report was posted on Ripoff Report on 12/30/2013 05:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Portfolio-Services/Irvine-California-92619/Consumer-Portfolio-Services-Deceptive-Practices-Irvine-California-1111575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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