• Report: #496231

Complaint Review: Consumer Wise Debt Solutions

  • Submitted: Thu, September 17, 2009
  • Updated: Tue, September 29, 2009

  • Reported By: Rulloff — Los Angeles California USA
Consumer Wise Debt Solutions
123 N Congress Ave Boynton Beach, Florida United States of America

Consumer Wise Debt Solutions CW Debt Solutions BEWARE OF CONSUMER WISE DEBT SOLUTION!!! NOT EVEN A REAL COMPANY! Boynton Beach, Florida

*UPDATE Employee: Misled Consumer Does NOT Do Their Homework

*Consumer Comment: sounds like a disgruntled employee

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I'm not sure how this company got my information to contact me, but I am currently enrolled in a debt settlement program with a reputable company that has been helping through my debt issues.  CONSUMER WISE DEBT SOLUTIONS contacted me stating that the company that I was working with were "crooks", had complaints with the BBB (not true after I called to confirm) and that they could help me.  Well, after looking at their website, they had NO links to anything.  I then checked www.sunbiz.org to see when they had incorporated and there was no such company in existence!!!  They seem to be one of the fly-by-night debt companies that steal your money, so BEWARE!!!

This report was posted on Ripoff Report on 09/17/2009 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Wise-Debt-Solutions/Boynton-Beach-Florida-/Consumer-Wise-Debt-Solutions-CW-Debt-Solutions-BEWARE-OF-CONSUMER-WISE-DEBT-SOLUTION-N-496231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Misled Consumer Does NOT Do Their Homework

AUTHOR: Larry - (USA)

Thank you for your report. I will address your issues one-by-one.

1) With regard to how ConsumerWise Debt Solutions, a real, legitimate Debt Settlement company had your information...

They received it from one of hundreds of Lead Generation organizations that sell opt-in debt customer information to companies such as your own debt settlement company and also to ConsumerWise Debt Solutions. These leads are called "non-exclusive". Obviously, ConsumerWise, unaware of your current enrollment, called you to help.
2) As to your claim that a ConsumerWise Debt Specialist called your current settlement company "crooks"...

I am confident that you are embellishing the language here. ConsumerWise specialists are trained to be courteous and to never knock the other company, but instead to build up their own a basic principle of good salesmanship. However, since you failed above to reveal your current companys name, perhaps you should look them up as well and if warranted, file a "Ripoff Report" on them. Sound reasonable?

3) Regarding your issue about the ConsumerWise Debt Settlement website... 

I am positive you logged onto the wrong site. The ConsumerWise website is a model of
information, usability and options designed to allow the debtor make an intelligent decision. The correct URL is http://www.cwdebtsolutions.com, http://www.cwdsi.com or http://consumerwisedebtsolutions.com. Please take the time to revisit any one of these URLs. After doing so, I am sure you will want to recant your statement.

4) As to ConsumerWise Debt Solutions is not incorporated....

It is our trade name or DBA. The corporation registered with sunbiz.org is CWDSI, Inc.


It appears that you have been misinformed or misled to write this report. Do not take my word for this, but please check out my rebuttal above. ConsumerWise Debt Solutions is a legitimate Debt Settlement company with over 1000 satisfied clients. We would have liked to have your business also, but wish you all the luck in achieving a debt free life with your current company.

If you find that you are in error, or partially in error, please publish a subsequent report to clear the record of our company, which supports over 20 employees and has an admirable record of helping individuals to take control of their debt.

You can contact me personally. I am the IT Director of the company and can answer any other questions or concerns you may have. Let's get this right! Look up the company phone number for Customer Service on our website at: http://consumerwisedebtsolutions.com/contactus.html. They can direct you to the correct individual with answers for you.

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#2 Consumer Comment

sounds like a disgruntled employee

AUTHOR: John English - (USA)

I contacted my enrollment agent as soon as I saw the report.  He informed me that this individual  "Rolloff" is not even a current client or in the database of clients that requested help.  The name sounds made up to me.  I am a satisfied client.  The low complaint history compared to number of satisfied clients currently enrolled is excellent compared to the other companies that contacted me.

Thank you,

John E

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