- Report: #1047327
Report - Rebuttal - Arbitrate
Complaint Review: contentLEAD
contentLEADOne Winthrop Square, FL3 Boston,, Massachusetts USA
contentLEAD AWFUL Service all around Boston, Massachusetts
*UPDATE Employee ..inside information: We learned from this and improved our process
*UPDATE EX-employee responds: What you're saying is true
*Author of original report: Please ignore - issue settled
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A while back i decided to try content lead, as i needed content for my website. They charge $50 an article.... okay thats fair IF (and only IF) its good content - however there was not one article that I approved initially of and was still charged for every one. The content was clearly written in no more than 10 minutes (or possible outsourced to india), awful headlines, misspellings, bare minimum content, and incorrect symmantics and punctuation. I was absloutly shocked reading every article that was submitted.
If you do not like an article, you have to rewrite on your own, and then they resubmit your own words for written approval. I ended up rewriting every article and they still charged me and would not let me out of my contract.
As for the contract: its a 3 month contract Before you have 30 days to cancell.... so they trick you into a 4 month contract with fast language. I was told 3 month contract with 30 days to cancell, not "then have 30 days to cancell" I called off the agreement 2x and they still billed me each time.
Biggest waste of money, and time. This is the ultimate ripoff....
PS - Dan Morris (Dir of Sales) was a total p***k to me (full paying client) every step of the way with condesending remarks, and avoiding any sort of resolution for a service that does not work. He wanted to charge me $3000 for a free wordpress plugin to be installed by his team, because he doesnt allow wordpress webmasters to do it on their own. Dan morris you are pompus peice of s***.
If interested in content for your website, avoid content lead at all costs and just hire a freelancer or do yourself.
This report was posted on Ripoff Report on 04/30/2013 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/contentLEAD/Boston-Massachusetts-02110/contentLEAD-AWFUL-Service-all-around-Boston-Massachusetts-1047327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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