• Report: #949272

Complaint Review: contour logistics

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  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012

  • Reported By: ss — nyc New York United States of America
contour logistics
2950 turnpike dr hatboro, Pennsylvania United States of America

contour logistics AWFUL AVOID AT ALL COSTS, CLUELESS AND USELESS hatboro, Pennsylvania

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I used this company for customs clearance and delivery for an international shipment of antiques. They were just awful:

-the office staff barely speaks or writes english and has a hard time understanding the simplest questions.
-after many emails and much of a to do, the manager/owner? got back and said he would address my problems and questions about the delivery. i emailed him a very specific list of instructions and questions  about how i wanted the delivery. he told me he would call before the delivery was made to answer the questions and organize things.
-he never called or followed up. as soon as i paid the customs brokerage fee by CC, i got a completely unplanned and disorganized delivery of 41 pieces of furniture. it was a complete and utter mess. no bill of lading, no inventory sheets, no one with any idea what so ever what was being delivered and why.

-the delivery was poorly packed and literally thrown into the door.

They are just idiotic, irresponsible and really lame brained

This report was posted on Ripoff Report on 10/01/2012 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/contour-logistics/hatboro-Pennsylvania-18940/contour-logistics-AWFUL-AVOID-AT-ALL-COSTS-CLUELESS-AND-USELESS-hatboro-Pennsylvania-949272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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