Complaint Review: Controlled Air Inc. - Cincinnati Ohio
- Controlled Air Inc. 12009 Tramway Drive Cincinnati, Ohio USA
- Phone: 513 769 6600
- Web: http://www.controlled-air.com/
- Category: Builders & Contractors
Controlled Air Inc. Refuses to pay legitimate freight ionvoice Cincinnati Ohio
*Author of original report: Complaint resolved
This company contracted to purchase HVAC equipment from us with the clear understanding that freight costs were their respoinsibility to pay. As a service to our customers, we sometimes include an estimated frieght cost in our quote, and in this case our estimate was considerably lower than what the actual freight cost turned out to be. Instead of making any attempt to communicate with us to negotiate the difference, they simply wrote us a letter telling us they refused to pay the difference between our estimate and the actual frieght cost.
This report was posted on Ripoff Report on 06/06/2013 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/controlled-air-inc/cincinnati-ohio-45241/controlled-air-inc-refuses-to-pay-legitimate-freight-ionvoice-cincinnati-ohio-1056925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Complaint resolved
AUTHOR: Alliance Air Products - ()
SUBMITTED: Monday, June 17, 2013
After filing our original complaint, the company contacted us and offered to negotiate a settlement of the freight charges. We reached an agreement that was satisfactory to both parties and we now consider this complaint resolved.
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