- Report: #1056925
Report - Rebuttal - Arbitrate
Complaint Review: Controlled Air Inc.
Controlled Air Inc.12009 Tramway Drive Cincinnati, Ohio USA
Controlled Air Inc. Refuses to pay legitimate freight ionvoice Cincinnati Ohio
*Author of original report: Complaint resolved
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This company contracted to purchase HVAC equipment from us with the clear understanding that freight costs were their respoinsibility to pay. As a service to our customers, we sometimes include an estimated frieght cost in our quote, and in this case our estimate was considerably lower than what the actual freight cost turned out to be. Instead of making any attempt to communicate with us to negotiate the difference, they simply wrote us a letter telling us they refused to pay the difference between our estimate and the actual frieght cost.
This report was posted on Ripoff Report on 06/06/2013 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Controlled-Air-Inc/Cincinnati-Ohio-45241/Controlled-Air-Inc-Refuses-to-pay-legitimate-freight-ionvoice-Cincinnati-Ohio-1056925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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