• Report: #968325

Complaint Review: Cool Air USA

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  • Submitted: Mon, November 12, 2012
  • Updated: Mon, February 25, 2013

  • Reported By: neemech — Miami Leks Florida United States of America
Cool Air USA
444 Brickell Ave, 33131 Miami, Florida United States of America

Cool Air USA Be aware, they do not know the word honesty. They come home, did not even touch the AC. Miami, Florida

*REBUTTAL Owner of company: This complaint is fruadulent

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They came home, spend some minutes, they did not even touch the AC and asked for $800 for replacement of the compressor. I said no to the service, open the system by myself (I am an Electric Engineer), and the whole problem was a disconnected cable.

This report was posted on Ripoff Report on 11/12/2012 08:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cool-Air-USA/Miami-Florida-/Cool-Air-USA-Be-aware-they-do-not-know-the-word-honesty-They-come-home-did-not-even-to-968325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

This complaint is fruadulent

AUTHOR: Cool Air USA Inc. - (United States of America)

This complaint is fraudulent our company is not located in Miami, Florida. We are sorry that you have a bad experience but may we suggest that you do contact the Real Cool Air USA Company. We are located in Davie, Florida in the Broward County area. We would be glad to have any of our service people come out and take a look at your unit and attend to your unit in a professional manner. With our company you will find excellent customer service. We look forward to working with you in the future. 

Thank you the Staff at Cool Air USA Inc.
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