- Report: #1132422
Report - Rebuttal - Arbitrate
Complaint Review: Cooper tires
Cooper tires12600Deerfield Parkway suite 100 Alpharetta, Georgia USA
Cooper tires US Auto Force Year-end rebate Rebate rip-off Alpharetta Georgia
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On 12-11-13, I went to Auto Select in Stevens Point, WI where I bought 4 Cooper tires. I received info on a $50 Visa card rebate for these tires which I submitted in the next mail. I was told it would take 4 weeks to get this Visa rebate card. I waited 6 weeks and called the number for the rebate. I was told "We ran out of plastic to make the Visa cards and are expecting the shipment soon. Your card should be in the mail in about a week."
I waited 2 weeks and called again and was given the same answer. I waited 3 more weeks and called to receive the same, exact explantion. It is now over 3 months and I still have not gotten the Visa card rebate.
Is it really a "likely story" that they are waiting for the plastic to make these cards or is this just a total rip-off? I have never herard this kind of a reason in my life. They could just have easily went to a local store and bought cards to send out. I am not happy with Cooper tires.
When I complained to them and said I would not ever buy a Cooper tire again, their only response was "whatever makes you happy".
I say "rip-off"!!
This report was posted on Ripoff Report on 03/21/2014 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cooper-tires/Alpharetta-Georgia-30004/Cooper-tires-US-Auto-Force-Year-end-rebate-Rebate-rip-off-Alpharetta-Georgia-1132422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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