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Report: #1033628

Complaint Review: Cortez Towing - Riverside California

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  • Reported By: corona California
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  • Cortez Towing 9410 Mission Blvd Riverside, California U.S.A.

Cortez Towing Rip-ff Illegal Towing Company Riverside California

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On October 25 2008 My PARENTS car was towed out of my apartment complex in riverside around 3 in the morning. It was "suppositively" illegally parked in a fire lane, yet there were no signs where i was parked and the curb was not painted in order to identify a fire lane. It was next to many other unmarked parking spots and people had been parking there since i moved in a few months prior.

To my dismay i came out to the lot to leave for school the next morning and my car along with all my homework and study guides for the test were in the car. I thought for sure it was stolen. So i called the police and that was when they informed me that my car had been towed by "Cortez Towing".

So i took it upon myself to take pictures of the area i was parked in order to show that it was never illegally parked. I then call my landlord and ask why this happened and she proceeded to tell me that the security guard must have called it in because the owner wasn't pleased about the other cars being parked there, he told his employees to start towing them. i just happened to be the first unlucky one. Yet a towing company is not allowed to tow a car unless it IS illegally parked or blocking another vehicle.

SO i get ahold of Cortez Towing and they tell me its going to cost me $295 yet i didnt plan on arguing the fact my car was only there for 5 hrs or so. They then proceeded to tell me THEY ONLY TAKE CASH AND THERE MACHINE IS BROKEN... THIS IS ILLEGAL. a law was passed stating that any towing company that has a unworking credit card machine is not allowed to operate or charge there customers until the machine is fixed..not to mention its just not allowed. if this does happen the plaintiff can receive up to 4X the amount paid out in cash.

As i was driving to pick up my car i saw a employee painting the curb red, i took a picture for my case. They gave me a copy of the receipt and were VERY rude from the beginning. Then i see a couple other angry customers who are complaining about the mistreatment of their cars. We just want to get out of there. We are suing them for our money back for illegally towing a vehicle, not to metion they have a bad repore.

Unlucky for them the persons who car they illegally towed was an attorney, so unlike many other unfortunate situations, i can afford this one, lets see if they can. Its the principle that matters, not the money. They shouldnt be allowed to get away with this. Tow truck companies are infamous for towing car for NO reason to get an extra buck, especially in this econom. Make sure you no your rights.

LAWS:

They have to give you a copy of the receipt, with date, time, address, police number, there number, yr and make of car, and reason for towing. It also has to include a picture of your vehicle before they tow it.

They CAN NOT tell you that you have to pay cash NO MATTER WHAT! or you can get 4X your amount

If they have been found to illegally towed your car, they might have to pay up to 4X the amount they charged.

They have to have a sign with the fee details on the hourly storage charges.

Where ever you car was towed they have to have signs posted with the police department number and the tow truck companies number or you can receive your money back plus maybe 4X the amount

Take pictures of you car once you arrive at the towing yard

Get names of everyone involved in the tow and the managers name.
Ask for a breakdown of all the payments made.
If things go sour at the towing yard, call the police to assist you in a report so you have evidence later.

>>>>>> i tried to get another copy of the receipt and picture they had and they told me that they could only release it if i brought the one they originally gave me. The unknowledgable lady in the front was wrong once again and as soon as i told her i was going to put my father (an attorney) on the phone she backed out of it. She has the copy waiting for me. Dont let them pull one over on you. Be assertive. and dont stop. Especially if you have vehicle damage, they are responsible for your car while it is in their possession.

Mscott
corona, California
U.S.A.

This report was posted on Ripoff Report on 11/03/2008 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cortez-towing/riverside-california-92504/cortez-towing-rip-ff-illegal-towing-company-riverside-california-1033628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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