- Report: #1070903
Report - Rebuttal - Arbitrate
Complaint Review: costcaptain.com
costcaptain.com, Select State/Province USA
costcaptain.com Charged my credit card but NO contact NO item Internet
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Ordered online 7/24/13
Given no information before or after payment except a screen that said I would receive email within 48 hours.
No email received at this time 7/29/13
Credit card was charged 7/25/13
Tried to contact through Website. Required to have an order number, which I was never given, to submit any email request.
Tried to contact through phone contact info twice. On hold for 3 minutes then 1st time got an automated request to put in my password? When I could not, disconnected.
2nd time after 3 min. wait got an automated message all reps were busy and to leave a message.
Did some research online and found lots of scam reports.
Here is one source:
My credit card company has deleted this charge for me, but they got the money and someone is still paying for nothing.
This report was posted on Ripoff Report on 07/29/2013 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/costcaptaincom/Select-StateProvince/costcaptaincom-Charged-my-credit-card-but-NO-contact-NO-item-Internet-1070903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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