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  • Report: #1070903

Complaint Review: costcaptain.com

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  • Submitted: Mon, July 29, 2013
  • Updated: Mon, July 29, 2013

  • Reported By: Gail309 — Lawrenceville Illinois
costcaptain.com
, Select State/Province USA

costcaptain.com Charged my credit card but NO contact NO item Internet

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Ordered online 7/24/13
Given no information before or after payment except a screen that said I would receive email within 48 hours.
No email received at this time 7/29/13
Credit card was charged 7/25/13
Tried to contact through Website. Required to have an order number, which I was never given, to submit any email request.
Tried to contact through phone contact info twice. On hold for 3 minutes then 1st time got an automated request to put in my password? When I could not, disconnected.
2nd time after 3 min. wait got an automated message all reps were busy and to leave a message.
Did some research online and found lots of scam reports.
Here is one source:
http://www.bbb.org/atlanta/business-reviews/internet-shopping/costcaptain-in-atlanta-ga-7004935

My credit card company has deleted this charge for me, but they got the money and someone is still paying for nothing. 


This report was posted on Ripoff Report on 07/29/2013 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/costcaptaincom/Select-StateProvince/costcaptaincom-Charged-my-credit-card-but-NO-contact-NO-item-Internet-1070903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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