• Report: #1068600

Complaint Review: costcaptain.com

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  • Submitted: Fri, July 19, 2013
  • Updated: Fri, July 19, 2013

  • Reported By: Andobitas — ARLINGTON Texas
costcaptain.com
750 Ponce De Leon Pl Ste 4 atlanta, Georgia USA

costcaptain.com www.costcaptain.com NON EXISTING BUSINESS,, ONLINE THIEVES !!! atlanta Georgia

*Consumer Comment: Robbed by USD 635

*Consumer Comment: Apparently it may be a loose style of business management.

*Consumer Comment: Cost Captain is a RipOff Credit Card fraud

*UPDATE Employee: CostCaptain Response

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COSTCAPTAIN IS A NON EXISTING BUSINESS.....THEY ARE LEECHERS, SCAMMERS !!!

YOU ORDER SOMETHING FROM THEM, AND THEY LOCATE CHEAPEST PRODUCT ONLINE

THEY MAKE YOU WAIT, GO TO AMAZON,EBAY OR SIMILAR.....AND YOU GET YOUR ITEM FROM ANYBODY ELSE BUT COSTCAPTAIN.COM, THEY STAY OUT OF THE LOOP...YOU RECEIVED PRODUCT WITH A BILLING NOTICE FROM A THIRD PARTY......THEY KEEP YOU CREDIT CARD INFORMATION AND UPGRADE YOU TO A PREMIUM *GOLD MEMBER* ELEGIBLE FOR FUTURE DISCOUNTS AND BILL YOU WITHOUT YOU BEING AWARE OF ANY TRANSACTIONS..

I RECEIVED A MICROSOFOT WARNING MESSAGE TO STAY AWAY FROM THIS COMPANY THAT I IGNORED...

NOW I REGRET IT....THEY KEEP BILLING ME FOR WHO KNOWS WHAT....

STAY AWAY FROM THIS FAKE COMPANY !!! FAKE!!! THEY ARE MAKING LOTS OF MONEY WITH YOUR MONEY AND GIVE YOU EVEN PROMOTIONAL COUPONS !!! 

FAKE SCAMMERS....CALL YOUR CREDIT CARD AND ASK FOR YOU MONE BACK !!!


This report was posted on Ripoff Report on 07/19/2013 11:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/costcaptaincom/atlanta-Georgia-30306/costcaptaincom-wwwcostcaptaincom-NON-EXISTING-BUSINESS-ONLINE-THIEVES-atlanta-Ge-1068600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Robbed by USD 635

AUTHOR: Robbery - ()

I order a laptop by the amount of USD 635. The charged the bank account after cancel the order. Summary: NO REFUND, NO ANSWER, LOOSE USD 635. I call this: ROBBERY !!!!

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#2 Consumer Comment

Apparently it may be a loose style of business management.

AUTHOR: serge k - ()

Once you raise enough fuss you get a refund. I got mine. Still weird that they are selling all of these "out of stock" items...

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#3 Consumer Comment

Cost Captain is a RipOff Credit Card fraud

AUTHOR: serge k - ()

They are indeed a rip off credit card scam by Mehmet T Oguz, of Georgia.

I placed my order in April. Did not receive anything from Cost Captain for 2 months.

Emailed them in June requesting the status (they have never sent me any tracking number or anything). 

They confirmed the order but said it was out of stock and that they contacted me earlier via email about it. I did not receive anything from them, not in the spam folder, not anywhwere else. So I requested a refund.

Got an answer that they will escalate it to the supervisor.

Two weeks later July 3rd - still nothing.

I emauil their support again.

Here is their answer:

  • Hello,

    Let me escalate this to our manager now. We sincerely apologize for the inconvenience.

    Thank you, 
    Ton 
    CostCaptain.com Team

No phone, no contact, no Refund - nothing...

It appears to be a registered company out of GA, but their practice is a pure CREDIT CARD FRAUD.

I am also posting a claim to the Attorney General of GA and their branch of BBB.

Mehmet T Oguz and his fraud must be stopped!

 

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#4 UPDATE Employee

CostCaptain Response

AUTHOR: costcaptain - ()

The company address and phone number is already posted here, therefore CostCaptain.com is an active business. Please escalate your order issues to support@costcaptain.zendesk.com or call 1-866-912-9222 and customer service representatives will assist.

Premier Support

 

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