• Report: #1111777

Complaint Review: COUNTRY INN & SUITES

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  • Submitted: Mon, December 30, 2013
  • Updated: Mon, December 30, 2013

  • Reported By: JENIF8 — Dickinson North Dakota
COUNTRY INN & SUITES
2321 NORTH LACROSSE STREET RAPID CITY SOUTH DAKOTA Rapid City, South Dakota USA

COUNTRY INN & SUITES COUNTRY INN & SUITES BY CARLSON2321 NORTH LACROSSE STREETRAPID CITY, SOUTH DAKOTA 57701160539400 Fraud; fraudulent care; Spastic; Maniac; Worried about my person enjoying next morning's breakfast; impersonated charm; no exceptional service Rapid City South Dakota

*Author of original report: COUNTRY INN & SUITES BY CARLSON [PHONE CALL RETURN]

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COUNTRY INN & SUITES - RAPID CITY

2321 NORTH LACROSSE STREET

RAPID CITY, SOUTH DAKOTA  57701

6053940017/6053940182

EMAIL:  CX_RCSD@COUNTRYINNS.COM

 

FRIDAY

DECEMBER 27, 2013

6:00 PM EVENING

 

A ROMAN CATHOLIC PRIEST OF BLESSED SACRAMENT; 4500 JACKSON BLVD; RAPID CITY,  SOUTH DAKOTA 6053423336 OF RAPID CITY, SOUTH DAKOTA;  HAD PROVIDED ONE ACCOMODATION FOR MYSELF IN ROOM #213 AT THE COUNTRY INN & SUITES 2321 NORTH LACROSSE STREET RAPID CITY, SOUTH DAKOTA 57701 053940017; ALSO  IN RAPID CITY, SOUTH DAKOTA. 

I HAD REACHED BLESSED SACRAMENT BY PHONE  WHILE AT THE COMPUTER(S) LOCATED ON THE SECOND FLOOR OF THE COUNTRY INN & SUITES. 

THE FRONT DESK PERSON (FEMALE EARLY 50'S] HAD CONVINCED ME; THOUGH SHE  WAS  WORRIED I  WOULD ENJOY THE BREAKFAST THE FOLLOWING MORNING; THAT COUNTRY INN & SUITES HELD A COMPOSED- THOUGH FORCED; ENTHUSIASTIC;  AND CHARMED DEMEANOR TOWARDS MY PERSON AS A GUEST. 

AFTER SIGNING FOR 'NO SMOKING' IN THE ROOM #213  AND PROVIDING MY SIGNATURE ON RECEIPT OF ROOM FOR #213; I ASKED  FOR A  ' WAKE UP' CALL AT 5:30 AM THE FOLLOWING MORNING;  I PLACED MYSELF  WITH TWO KEYS INSIDE THE ROOM #213. 

I IMMEDIATELY NOTICED IT  WAS A HANDICAP ROOM; A ROOM INAPPROPRIATE FOR MYSELF FOR TWO REASON(S): (1) I AM NOT HANDICAP; (2) THE ROOM  WAS TO REMAIN FREE TO PERSON(S)  WITH PHYSICAL DISABILITIES.  THOUGH I PREFERRED TO FACILITATE THE STAIRS, THIS ROOM; #213;  IS SITUATED NEAR TWO ELEVATORS ON THE SECOND FLOOR WHICHLY ACCOMMODATED TO PERSON(S)  WITH PHYSICAL DISABILITIES.  THE ROOM  WAS COLD AND SMELLED OF URINATE.  I TURNED ON THE TELEVISION,  HEAT,  AND  WENT IMMEDIATELY  DOWNSTAIRS TO COMPLAIN. 

I  WAS MET BY LAURA BARBER AND ANDREW. 

I ASKED IF SOMEONE COULD COME UPSTAIRS AND PROVIDE FOR THE MOMENT OF ACKNOWLEDGING THE ROOM'S ODOR AND BRING REFRESHNER AND THAT I NEEDED SOMEONE TO SHOW ME THE REMOTE.    ANDREW PROMPTLY BROUGHT UP THE REFRESHNER AND ACKNOWLEDGED THE ROOM STANK LIKE URINATE.  THE ENTIRE EVENT LASTED FIVE MINUTES.

 SURPRISING.

 I  WAS NOT GIVEN THE OPTION OF A NEW ROOM.

ANDREW LEFT AFTER DISPLAYING THE TELEVISION AND HOW TO  WORK THE REMOTE.

FRUSTRATED;  I EXITED THE ROOM IMMEDIATELY AND  WENT OVER TO THE COMPUTER(S) ON THE SECOND FLOOR NEAR THE ELEVATORS AND THE STAIRS.  I HAD BEEN TWO AND A HALF HOURS AT THIS COMPUTER TERMINAL  WHEN  I NOTICED AT ABOUT 10:00 PM -  NO FRONT DESK PERSON  WAS ASSISTING A NEWLY PROVIDED CHECK - IN.

THIS GUEST;  A FEMALE;  WHITE MID 60'S;  HAD  WAITED FOR TEN MINUTES 10:00 - 10:10 PM  UNTIL I APPROACHED HER AS I DESCENDED THE STAIRS;  AND,  THE DESK WHICH HAD NO SIGN STATING THE FRONT DESK  WAS 'GONE';  I LOOKED AROUND;

- CAMERAS EVERYWHERE- ;

MY PRESENCE ON THE SECOND FLOOR  COULD  VIRTUALLY BE  VIEWED BY DOWNSTAIRS FRONT DESK;   WHERE,  AGAIN I HAD BEEN FOR OVER TWO AND A HALF HOURS.    SO;  IF COUNTRY INN & SUITES HAD   WANTED TO QUESTION MY EXTRACTING ONE BAG OF DORITOS AND ONE MOUNTAIN DEW KICK START THEY COULD EITHTER FIND ME IN MY ROOM #213  OR AT THE COMPUTER(S). 

I PREFERRED THE STAIRS; I CLIMBED THEM TO THE SECOND FLOOR  WITH MY SNACK ITEM(S) TO FIND AFTER FIFTEEN MINUTES OF DISPLAYED 10:00 - 10:15 PM  EMPLOYEE NEGLIGENCE; ANDREW HAD BEGUN TO DESCEND THEM AS I ASCENDED. 

THE WHITE FEMALE EARLY 60'S GUEST  WAS STILL UNAIDED.  10:10 PM - 10:35 PM SHE HAD BEEN CHECKED IN TO THE COUNTRY INN AND SUITES 2321 NORTH LACROSSE STREET RAPID CITY, SOUTH DAKOTA. 

BETWEEN 10:15 PM AND 10:40 PM AS I WAITED TO PAY FOR THE ITEMS I EXTRACTED  FROM THE SNACK AREA;  I RECEIVED A PHONE FROM ANDREW;   ANDREW HAD RE-ASCENDED THE STAIRS TO HAND AN IN HOUSE PHONE FROM LAURA BARBER   WHOM  SPASTICALLY AND   WITH  HIGH MANIA SHOUTED I HAD BETTER PAY FOR THE ITEM(S)  WITHIN THE HOUR OR LEAVE THE HOTEL.   THAT MEANT 60 MINUTES.

 I STATED THEY  WOULD BE PAID.  

BY 10:25 PM - 10:40 PM AFTER  WAITING FOR ANDREW TO  FINISH ASSISTING  HIS GUEST;  I HAD BOTH CONSUMED THE ITEM(S), RECEIVED RECEIPTS OF PAYMENT AND DISTRIBUTED PAYMENT FOR THE ITEM(S) THEN TURNED AROUND TO PAY FOR ANOTHER ITEM:  OREO COOKIES.   ALL THIS EXCHANGE WAS TO THE AMOUNT OF $8.75 USD.  ALL ACKNOWLEDGED  WITHIN TWENTY MINUTES OF THE 60 MINUTES I WAS GIVEN BY THE MANAGER;  LAURA BARBER.

I  WAS TOLD TO LEAVE OR ELSE.

I  REPEATEDLY TOLD;  WHILE I WAS BERATED OUTSIDE MY ROOM  AT THE FRONT DESK - BY ANDREW; THAT I  "SHOULDN'T HAVE DONE  WHAT I HAD DONE". 

I  WAS CONFUSED.   THESE PERSON(S)  WERE HANDICAPPED.  I AM SURE 'ALL IS  WELL';  I, JENNIFER LYNN FOSTER, GUEST OF A URINATE ROOM #213  WHICH COUNTRY INN & SUITES STILL HAD NOT PROPERLY APPROACHED ME  WITH A FRESHER ROOM  AT LEAST BY 10:40 PM  WAS TOO  VERBALLY ABUSIVE TO ME IN FRONT OF CAMERAS;  AND,  NOT CUSTOMER ORIENTED TO ME IN REGARDS TO URINATE  ROOM #213. 

THE ITEM(S) ARE PAID FOR I STATED TO LAURA BARBER. THEY ARE PAID.  THEY ARE PAID. THEY ARE PAID.  I HAVE RECEIPT(S) ALL WITHIN THE 60 MINUTES YOU PROVIDED.  DON'T WORRY IT'S ALL COMPLETELY PAID.   

LAURA BARBER  WAS NOT ON DUTY; DECLARING THAT THE POLICE  WOULD BE CALLED IF I DID NOT EXIT  WAS IMPOSSIBLE TO IMAGINE AND I BEGAN TO LOOK AROUND.

IT  WAS THE HOLIDAY SEASON.  ANDREW WAS NEGLIGENT.  I PAID.

I  WENT TO THE ROOM TO PHONE THE PRIEST AT BLESSED SACRAMENT.  THE PRIEST ASKED ME TO HANDLE IT THE BEST  WAY POSSIBLE.  I ASKED IF HE  WOULD BE RE-EMBERSED FOR THE ROOM #213.  THE PRIEST STATED HE  WOULD NOT.  I TOLD THE PRIEST I HAD ANDREW FAX HIM THE RECEIPTS OF THE ITEMS STATING THEY ARE PAID.  EVERYTHING SHOULD BE OKAY.  IT IS A PAID ROOM YOU ARE NOT BEING REIMBERSED FOR AND THE ITEMS ARE PAID FOR I JUST HAVE TO DEAL WITH THE FRONT DESK FUMING FOR AWHILE [I INFERRED]. 

WHILE I  WAS BEGINING AGAIN TO HATE THE ODOR OF THE HANDICAP ROOM #213  WITH MAILE URINATE PREVALENT; AGAIN.  THERE  WAS A KNOCK ON THE DOOR AND THOUGH I HAD A 'DO NOT DISTURB' SIGN HANGING ON THE DOOR SINCE I ENTERED - I WAS FORCED TO OPEN THE DOOR.  OR ELSE.

OFFICER DAVIS FORCED HIS  WAY INTO THE ROOM AND DEMANDED I LEAVE.  I STATED THE ROOM AND ITEMS ARE PAID FOR AND THERE WAS NO NEED SINCE THE MANAGER LAURA BARBER INTENDED NOT TO REIMBERSE THE PRIEST OF BLESSED SACRAMENT THAT LAURA BARBER WAS STEALING THE ROOM AND I HAD BETTER NOT UNDERSTAND THAT ANDREW OR OFFICER DAVIS TOOK OVER THE ROOM.  

I NOTICED HE  WOULDN'T LEAVE AND ASKED HIM NOT TO COME IN AND TO LEAVE; TWICE. 

I GATHERED UP MY THINGS AND OFFICER DAVIS BEGAN TO BE BELIGERENT THEN REMEMBERING THERE  WERE CAMERAS ON THE SECOND FLOOR NEAR THE COMPUTERS AND STAIRCDASE CHANGED HIS TACTIC TOWARDS MY PERSON AND KEPT REPEATING STUPID THINGS LIKE 'DON'T MAKE THIS HARD FOR YOU' 'STOP' 'LEAVE' 'LET ME SEE YOUR I.D.'  'STOP' 'LEAVE' THIS  WENT ON IN 'FRONT OF CAMERAS' FOR OVER TWENTY MINUTES.   ANDREW; AFTER I HAD HANDED THE OFFICER DAVIS MY SCHOOL I.D. AND THEN TURNED MY BACK FROM HIM (ANDREW)  TO LOOK FOR A  SECONDARY IDENTIFICATION HAD BEGUN TO LUNGE TOWARD MY HEAD  WITH HIS FIST  WHEN I HAD NOTICED OFFICER DAVIS STATE TO ANDREW "NOT YET" AND OFFICER DAVIS PLACED HIS LEFT HAND ON ANDREW'S RAISED FIST. 

I PRETENDED TO NOTICE; AND,  NOT TO NOTICE.

WHEN MY IDENTIFICATION  WAS RETURNED; I BEGAN TO  WALK DOWN THE STAIRS IN FRONT OF CAMERAS AND THIS TIME ANDREW BEGAN TO BECOME  VERBALLY VIOLENT TO MY PERSON.

NO ONE AT THIS HOTEL SINCE CHECK IN;  REGISTERED ME AS A GUEST IN THEIR MIND UNTIL I PAID FOR SNACKS  WHILE ANDREW IGNORED OR  WAS NEGLIGENT TO HIS NEXT GUEST OF 10:00 PM.  

I EXITED.  INTO THE COLD FRIDAY NIGHT AIR OF RAPID CITY, SOUTH DAKOTA DURING THE HOLIDAY SEASON  AND STAYED UP ALL NIGHT INSTEAD OF FACILITATING MY ROOM #213 OR GIVEN A FRESHER ROOM AS CUSTOMER RELATIONS  WOULD DICTATE SINCE THE ROOM #213 CONFIRMED BY ANDREW STANK OF MALE URINATE OF COUNTRY INN AND SUITES 2321 NORTH  LACROSSE STREET RAPID CITY SOUTH DAKOTA.

I TOOK THE LICENSE PLATE OF THE  POLICE  VEHICLE "CTY 4837" OF OFFICER DAVIS  WHOM ARRIVED; ALONE.

THE EMPLOYEES OF THIS HOTEL  WERE HIGHLY MANIAC AND TOO FAMILIAR  WITH MY PERSON; THEY  WOULD POINT TO ME, INTIMIDATE, AND FORCE THEIR CUSTOM ON TO ME EVEN THOUGH THERE  WAS NO GRIEF.

I BEGAN TO BELIEVE THE PRIEST OF BLESSED SACRAMENT, COUNTRY INN & SUITES, AND THE RAPID CITY SOUTH DAKOTA POLICE DEPARTMENT  WERE TOO CONDUCTED REGARDING MY STAY. 

THE POTENTIAL PHYSICAL  VIOLENCE FROM ANDREW WAS REAL AND DISPLAYED BY CAMERA;  AND,  THE  VERBAL INTIMIDATION- ALSO AVAILABLE ON CAMERA - FROM THE COUNTRY INN & SUITES EMPLOYEE [ANDREW] TO GET ME OUT OF THE ROOM AND HOTEL WAS JUVENILE THAT I BECAME - EXASPERATED.  

I AM ASKING THAT THE COUNTRY INN & SUITES START AN INVESTIGATION BECAUSE I WAS ACCUSED OF STEALING: (1)  I  PRODUCED  RECEIPTS OF PAYMENT FOR SNACK ITEMS;  [2]  I HAD NOT RECEIVED A NEW ROOM FOR THE ROOM #213 BY ELEVATORS FOR THE HANDICAP  WHICH EARLY IN THE EVENING  WAS BROUGHT BEFORE MANAGEMENT AS NON ODOR FREE URINATE;  [3]  NOT TO MENTION ANDREW'S NEGLIGENCE OF A NEW GUEST  WHOM HAD  WAITED FOR OVER FIFTEEN MINUTES PLUS ANOTHER TEN MINUTES TO BE CHECKED IN AT THE COUNTRY INN AND SUITES OF 2321  NORTH LACROSSE STREET IN RAPID CITY, SOUTH DAKOTA BETWEEN THE HOUR OF 10:00 PM - 10:35 PM.

BY 11:00 PM I HAD EXITED THE COUNTRY INN & SUITES.

(((redacted)))

 

 


This report was posted on Ripoff Report on 12/30/2013 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/COUNTRY-INN-SUITES/Rapid-City-South-Dakota-57701/COUNTRY-INN-amp-SUITES-COUNTRY-INN-amp-SUITES-BY-CARLSON2321-NORTH-LACROSSE-STREETRAP-1111777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

COUNTRY INN & SUITES BY CARLSON [PHONE CALL RETURN]

AUTHOR: JENIF8 - ()

TUESDAY 12/31/13 3:30 PM DICKINSON NORTH DAKOTA 3:30 PM

 

Last evening, I made a phone call to the COUNTRY INN & SUITES CORPORATE CUSTOMER CARE 18009679182 only to understand they were closed and would return a phone call to my room at the American Inn in Dickinson, North Dakota.  They returned the phone call at 10:00 am and the Country Inn & Suites Corporate Customer Care received my complaint with no intention of supporting anything except that the Blessed Sacrament priest would rather perfer that I leave immediately the evening of 12/27/13; Friday.  Which I had done at 11:00 pm by a forced exit.  Remember I had spoken to the Blessed Sacrament priest at 10:58 pm Rapid City, South Dakota time where the Blessed Sacrament priest stated I could handle the issue any way I believed best.  

There were several overlooks to my complaint by the person of Country Inn & Suites Corporate Complaint Office; [1] I, Jennifer L. Foster DID NOT receive an appropriate room being my room #213 was a handicap room with male urinate on the evening of my forced exit long before exiting; [2] physical & verbal violence was involved by Country Inn & Suites employee- ANDREW as viewed by camera; nothing was stated as this information was given; [3]  my receipts for item(s) purchased were overlooked - my room #213 was an abusive room but paid for by the priest of  Blessed Sacrament and my item(s) were paid; [4] Laura Barber certainly had the intention of 'stealing' the room #213 price of $90.00 USD from the Blessed Sacrament priest whom I began to include in this "racketeering" game in Rapid City, South Dakota because the priest of Blessed Sacrament didn't seem too upset on Friday 12/27/13 that he/Blessed Sacrament was not going to be reimbersed by Laura Barber; [5] the Country Inn & Suites Corporate Complaint 18009679182 couldn't put 'hustling' or 'racketeering' terms into motion as an illegal activity when confronted by my person over the duration of my communication by phone on Tuesday 12/31/13. 

Finally, I had problems with Ceirra {supervisor}  a black female or Puerto Rican female of the Country Inn & Suites Corporate Complaint  producing the President of Carlson Hotels name except as Trudy Rautio?  Ceirra spelt this name as Trudie then when I confronted the spelling Ceirra changed the spelling to TRUDY;  well RAUTIO sounds like RADIO.

I had further frustration of receiving the Carlson Minnesota phone number 7632125000 to reach Trudy Rautio.

I strongly know there is racketeering at the 2321 North Lacrosse Street Rapid City, South Dakota Country Inn & Suites.

I believe this case should go to court.

 

 

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