- Report: #1006458
Report - Rebuttal - Arbitrate
Complaint Review: County Imports
County ImportsInternet, California United States of America
County Imports countyimports.com Countyimports will still your money, Sells team Chris Anderson, took my money, Oct 2012, for scooter delivery befor Christmas no scooter no money refunded. Now its Jan 30th 2013. I called Chris Jan 30 Internet, California
*UPDATE Employee: Ownership Change
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I ordered this scooter for a christmas present. The scooter was suppose to be at my door befor christmas day. Chris the sells person called me on the Dec. 21 2012. Stating that they can't deliver my scooter by christmas, and it might be delivered the 7th to mid Jan. 2013. Do to the delay he offered me the option to wait, or get a full refund. I told him I wanted my money back. He then gave me the name of the person to contact, if I didnt get my refund back within 7 business days. That person is James Koiutroulis, I have phone numbers that I contacted several times, trying to resolve my refund. No one would return any calls as I only got a voice mail to leave a message.
I tried many times, calling, leaving messages on their web site. and never get anywhere. I did get a automated email, stating someone would get back to me. But they never did.
Today, the 30th of Jan 2013. I finally got through on the phone. To my amaze, the sells person Chris Anderson answered the phone. I asked him very politely why he done what he done, he states the company is being bought out and I would have to call the number on the back of my credit card. He stated that the bank would give me my money back. I said what? Ya he stated, they will give you the money in about 3 days.
Well I called the bank. They are now doing a investigation pending my money back. What a rip off countyimports is, I got fooled again believing the sells person. Chris Anderson, a wolf in sheeps clothes.
This report was posted on Ripoff Report on 01/30/2013 10:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/County-Imports/Internet-California-/County-Imports-countyimportscom-Countyimports-will-still-your-money-Sells-team-Chris-And-1006458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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