- Report: #1078267
Report - Rebuttal - Arbitrate
Complaint Review: Courtesy Nissan
Courtesy Nissan1777 N. Central Expressway Dallas, Texas USA
Courtesy Nissan Group 1 Auto Do not meet customer expectations, lack of quality assurance. Misrepresenting of sales process & contract Dallas Texas
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Since purchasing car in late 2011 four changes of Service Director, two General managers.
Only consistent process in service dept is lack of quality, resulting in multiple trips for same issue.
Damage paint or interior without advising, then debate damage.
Seem to have no intention of meeting customer expectations, or concern if you return.
Do not complete repairs on a committed time frame.
This report was posted on Ripoff Report on 08/22/2013 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Courtesy-Nissan/Dallas-Texas-75080/Courtesy-Nissan-Group-1-Auto-Do-not-meet-customer-expectations-lack-of-quality-assurance-1078267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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