• Report: #826542

Complaint Review: cox communication

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  • Submitted: Sat, January 21, 2012
  • Updated: Sun, January 22, 2012

  • Reported By: colasuss — san diego California United States of America
cox communication
PO Box 79171 Phoenix Arizona 85062 Internet United States of America

cox communication Rip offs Internet, Internet

*Consumer Comment: Your not telling the entire story.

*Author of original report: No

*General Comment: Only $2.78 in your bank account?

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 For the Last 3 months I have been harassed by the Cox stating that my cable bill is over due when in fact I they never even sent me a Bill for the Month of december  and because of that my balance on my cable bills have gone up and  when I have made payments they have failed to recognized that and send me letters that my service will be terminated 

This report was posted on Ripoff Report on 01/21/2012 09:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/cox-communication/internet/cox-communication-Rip-offs-Internet-Internet-826542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Your not telling the entire story.

AUTHOR: Robert - (U.S.A.)

It seems like you are leaving quite a bit out of this.

The Statement you printed shows transactions from 9/16 to 1/21, yet you have no payment for October either.  So what happened in October? 

Also, when you didn't get one for December how come YOU didn't call to find out why?  How come you didn't go on-line to view(and pay) your bill?

As to that the delinquent notice you received that was due in December shows you owe is $400.29, but the next payments shown only equal to $385.46 and they were made in January.  Does this mean that they did disconnect your service?

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#2 Author of original report

No

AUTHOR: colasuss - (United States of America)

I used that bank statement to show the Payments ive made to the Cable company not to show an accounts balance that doesnt even belong to me 
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#3 General Comment

Only $2.78 in your bank account?

AUTHOR: Steve - (USA)

Damn Shiraz, maybe you would be better off without cable anyway if times are so hard. 
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