ED Magedson – Founder
COX1014 Broadway San Diego, California United States of America
- The first issue is that they tried to charge me twice for a modem that I bought already.
- The second issue is that I put my payment as automatic detection and it went fine for the first 4 times. The sixth time I knew that I have to pay fees for late payment because one of the dumb employees entered my credit card information wrong and I spent 2 hours to fix it over the phone.
So the question is: Why each times one of the customers made a mistake he has to pay a fee, and from the other side if any company made a mistake OR try to thief, all they have to pay is: "We apologize"
This report was posted on Ripoff Report on 01/13/2012 07:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/COX/San-Diego-California-/COX-Dumb-employees-OR-thief-employer-San-Diego-California-822512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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