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Report: #997672

Complaint Review: craigsflagger.me - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Dave — Rapid City South Dakota United States of America
  • Author Confirmed What's this?
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  • craigsflagger.me Internet United States of America

craigsflagger.me Matt Took my $34.99 and did nothing, and VERY CRYPTIC and RUDE Internet, Internet

*Author of original report: Craigsflagger.me No Refunds! & very rude!

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Veey rude and they give you NOTHING.  WILL NOT describe how to download the software.  Talk to customers like they are a child.  No manners and very arrogant.  NO REFUNDS....Here is what the a*****e Matt sent me in an email.  See for yourself



You

have wasted more than enough of my time. You have not done the telephone

verification, register the yahoo account as you were asked. There are

NO REFUNDS, so do what your told. Im going out of the office, if your

not done this simple task, it will need to be approved later in the day.

Enough emails, read the instructions, I can see you have not done the

telephone verification. I can see you have installed the software, QUIT

wasting my time.



DO YOU REALLY WANT TO GIVE THESE PRICKS ANY OF YOUR MONEY?

This report was posted on Ripoff Report on 01/16/2013 04:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/craigsflaggerme/internet/craigsflaggerme-matt-took-my-3499-and-did-nothing-and-very-cryptic-and-rude-internet-997672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Craigsflagger.me No Refunds! & very rude!

AUTHOR: Bluesteel762 - (United States of America)

POSTED: Wednesday, January 16, 2013

Very rude and they give you NOTHING.  WILL NOT describe how to download
the software.  Talk to customers like they are a child.  No manners and
very arrogant.  NO REFUNDS....Here is what the a*****e Matt sent me in
an email.  See for yourself.  This is an email I got from MATT working Support that day.
________________________________________________________________________
You

have wasted more than enough of my time. You have not done the telephone

verification, register the yahoo account as you were asked. There are

NO REFUNDS, so do what your told. Im going out of the office, if your

not done this simple task, it will need to be approved later in the day.

Enough emails, read the instructions, I can see you have not done the

telephone verification. I can see you have installed the software, QUIT

wasting my time.
____________________________________________________________
DO YOU REALLY WANT TO GIVE THESE PRICKS ANY OF YOUR MONEY?

UPDATE:  The next day, Andy of Support contacted me and was very polite, helpful and got everything going for me.  he said Matt normally works in Collections and is used to everyone he talks to lieing to him.  Anyway, ANDY saved the day and I need to give credit where credit is due.

As long as Matt is working for them, I cannot give them any recommendation as a company anyone would want to deal with.  There is no excuse for anyone in customer support talking to PAID customers in that manner.  As a smart move that should fire him OR NEVER let him communicate in any way with a customer ever again.  Yeah, Andy!!!

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