• Report: #1065949

Complaint Review: CRE credit recovery

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  • Submitted: Wed, July 10, 2013
  • Updated: Wed, July 10, 2013

  • Reported By: Mike — phoenix Arizona
CRE credit recovery
850 e central parkway plano , Texas USA

CRE credit services misrepresented-lied-incompitent-ineffective plano Texas

*REBUTTAL Owner of company: In Response

*Author of original report: You are stupid

*General Comment: Then how come.....

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CRE misrepresented it's ability to repair my credit. They failed to manage the information I forwarded to them.

CRE employs people who have no knowledge of credit or finance processes.

They promised "signifigant" improvement within 45 days.  120 days later the improvement was marginal.

They couldn't tell what progressive steps would be taken to advance the process. When I tried to cancel

the agrement I got runaround and misdirection. Then they promised to cancel but still charged my bank account.

These are unethical used car salemen who have no business representing themselves as credit professionals.

The process they use to repair credit can be found on the internet and implimented by anyone with the time to do it for themselves. And probably for a lot less than than the $1100.00 CRE stole from me.


This report was posted on Ripoff Report on 07/10/2013 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/CRE-credit-recovery-/plano-Texas-75074/CRE-credit-services-misrepresented-lied-incompitent-ineffective-plano-Texas-1065949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

In Response

AUTHOR: CRE Credit Services - ()

My name is Simon Webster and I am the CEO.  I did speak to Mike a while back directly and told him we would go above and beyond to help him like we do with all of our clients. I believe Mike understands our experience and our reputation; however he also understands the difficulties in dealing with the credit bureaus and the creditors themselves.  We are very upfront about the expectations and that they may vary from client to client, however we do have the best success rate in the country.  In addition, we also have the best guarantee which means we stand behind what we do and what we say. Our goal is and always has been to help people.  There are many factors other than credit even when it comes to qualifying for a home so this process can be a frustrating one. We did get very good results for Mike and we can continue to do so for you if you would allow us.  I reached out and told him that we would like to help and would certainly honor our guarantee.  We were still very early in the process. The offer is open if you would like us to help you Mike I gave you my personal cell phone number to call me anytime with any questions you may have.  I apologize for any inconvenience you may have experienced during this process and I know it is a frustrating one trying to get qualified for a home, but we are here to help with your credit and helping you get into a home.  Don’t hesitate to contact me directly for anything else you would like to discuss.  Thank you for previously speaking with me and I hope we have alleviated your concerns. 

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#2 Author of original report

You are stupid

AUTHOR: Mike - ()

You're kidding right? The NFL?  Our nations leading employer of drug addicts, rape artists, and straight up thugs?! 

If you call anyone at CRE a friend you should be viewed as criminal and unethical as they are.  

I filed a complaint with the BBB.  CRE's resolution was to offer to complete the program for free just to prove me wrong and fix my credit out of spite or some d**n thing.  That was over a week ago and I have yet to hear from them.  Due to whatever bullshit tactics they use I can't get a report or score from any of the three major credit agentcies And they all refuse  to talk to me.  Thanks a ton CRE.  You stole my money and destroyed my credit for good it would seem.  CRE lies.  

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#3 General Comment

Then how come.....

AUTHOR: youreanidiot - ()

Then how come you didnt just do it your self? How come you just dont change your oil your self? How come people hire other people to do other sutff. One simply cause you are not a professional at it, two you dont have the time and three people pay for the convienence to do the work for others. 

I personally know the owner of this company. They have a signed contract with fortune 500 companies such as as the NFL, US ARMY. I mean wow those are some really reputable names. WHy would reputable companies such as them allow such a terrible company as CRE to be their premeir credit educational provider? The answer is because they are good at what they do! There also rules to the credit repair program for it to work. You also have to be a good participant and pay your bills on time, not talk to creditors and collection companies and lastly not to apply for any loans or credit cards while in the program. They do cover you with a money back garauntee. So I dont see why you are bad mouthing honest people working hard to keep the Mortgage industry alive! 

 

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