Dale and Debra Stoupa, dba Creative Home Images, present themselves as licensed and insured contractors who can build, repair and paint anything. They are not licensed or insured contractors. They always want money in advance. Do not pay them any money in advance. They always say that advance money is for materials, paint, etc., but they are lying!! They are only trying to stay a step ahead of everyone they owe money to. Dale and Debra Stoupa owe thousands of dollars to several homewoners and rental landlords in Georgia. We found out later that they have a lien on their business from past problems of the same nature.
We contracted with them for home exterior repairs and a whole house paint job including pressure wash prior to paint. We gave them a down payment, and thought everything was a go. We were told that it was a 7-8 day job. Dale only came and worked 1-2 hours a day. [continued below]....
..... They had to rent equipment, did a lousy pressure wash job and damaged the grout on my flagstone steps to my front door. Their "repairs" were lousy quality, escpecially where they were supposed to fill damaged wood and just "glopped" on caulking to cover it. They kept asking for more money, for "additional repairs" and never completed those repairs.
They had to borrow ladders, did not know how to properly use an airless sprayer so poor paint coverage was plainly visible. Dale never sanded or primered or properly prepped in any way any pressure washed areas that had bare wood showing. Trim paint work was lousy and when he finally brought a helper, it was someone who never painted before and stated that "he hated painting".
We had to buy our own paint because Dale and Debra were trying to buy the cheapest paint they could and charge us a premium price. When we finally said we would not pay them any more until the job was complete, they packed up their tools and their yard sign and abandoned the job. They told us they did all the work that the money we had already paid them had covered.
During the job, Debra kept talking about living in Jasper and having to drive down every day from there. We found out later that they were kicked out of the Jasper home 6 months prior and owe that rental homeowner several thousand dollars. Dale and Debra Stoupa are habitual liars and will say anything to get sympathy and money from you.
Dale knows "some" repair work and can "talk the talk" which can con a homeowner into thinking they should let Dale and Debra Stoupa work for them. Do not fall for this con!! Do not let Dale and Debra Stoupa talk you into paying them any money. Ask them for their contractors license and insurance information. Tell them they get no money until the job is complete. Ask them for their residential or business address and confirm it!
We had a real confirmed contractor come to help fix things and he had to redo most of Dale's repairs and completely re-wash and re-paint our house.
We cannot find Dale and Debra Stoupa now, they are hiding from everyone - including us.