- Report: #786698
Report - Rebuttal - Arbitrate
Complaint Review: creative indoor
creative indoor2020 oak st Internet United States of America
creative indoor creative indoor advertising, creative indoor marketing Creative Indoor Advertising will Take your Money but Do Not Count on Seeing Your Advertising placed from Muchler Internet, Internet
*UPDATE Employee: It's just one upset person, just like any other business
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I am the marketing director of a medium sized company in Tampa Bay Florida. I was approach by Mr. Muchler who indicated he was the owner of Creative Indoor. ( I have through research discovered there are two advertising companies called Creative Indoor registered with the State of Florida that Mr. Muchler is associated with. One of them seems to be owned by his wife/business partner the other by him.) Keith Muchler offered to sell my company advertising that would be placed in restaurants bars and other public venues around Tampa Bay. The price was very affordable and the locations offered attractive. We paid for the advertising and expected good results. Mr Muchler claimed to have over 20 years in the business and made repeated references to his partnerships with the Tampa Bay Rays at Tropicana Field and the Tampa Bay Lighting. If he ever had such relationships they apparent were either insignificant or were so brief they no longer exist. Also the corporate records with the State of Florida indicate that the two Creative Indoor companies have only been in business a few years and one has already been shut down. Prior to that time Mr Muchler owned a construction rehab company that apparently invested in and flipped houses.
As I do with all advertising I purchase for my company I always verify that the advertising we pay for is in fact placed as promised. When I went to the locations contracted for with Creative Indoor our ads were placed in none of them! Many of the locations indicated they had no idea who Keith Muchler. or Creative Indoor was. Muchler had taken our money and did absolutely nothing he had promised to do. I made repeated calls to Creative Indoor to find out what had happened and when I could expect to have our ads placed or our money returned. None of my calls were ever returned. In all my years of buying advertising I have never been scammed in this way. Fortunately the amount of money invested was small relative to our usual advertising buys so I walked away and considered this a embarrassing painful lesson learned.
I hoped never to encounter Mr Muchler again or even hear his name. I am a active networker and regularly attend business events in the Tampa Bay area. At such an event the topic of Mr Muchlers advertising was brought up by a fellow business person. Apparently they had the same experience that I did. Over the next few months I kept my ears open and encountered two more business people with the same experience. I have a feeling this is the smallest tip of the ice burg. Like me none had filed suit because of the small dollar amount and they were also embarrassed and did not want to invest any more time or involvement with this man.. Finally at a social party I ran into a friend of Keith Muchler who had business dealings with him when he was in real estate. After telling him about my experience his friend said Muchler had asked him to do a money transaction that was not only unethical but illegal. He went on to describe Keith Muchler as charming but a shady character or questionable ethics.
By now I was starting to relize that someone needed to do take some action or Muchler would continue to scam and rip people off with no consequences for doing so. So take my story as a warning that if you do business with Keith Muchler or Creative Indoor you do so at risk of being scammed.. From my own personal experience and what I have learned form others do not take the chance.
This report was posted on Ripoff Report on 10/09/2011 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/creative-indoor/internet/creative-indoor-creative-indoor-advertising-creative-indoor-marketing-Creative-Indoor-Adv-786698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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