- Report: #1085689
Report - Rebuttal - Arbitrate
Complaint Review: Credit Acceptance
Credit Acceptance25505 W Twelve Mile Rd Southfield, Michigan USA
Credit Acceptance This company is unbelievable! The customer service is nasty and ignorant. The have been calling my phone every day every 2 hours starting at 8:30 am and ending at 8:45 pm Southfield Michigan
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Credit Acceptance has made my life miserable for a week calling my phone every 2 hours even after I had talked to them and informed them that the payment had been mailed a week before it was due. They rudely informed me they had no control over the mail and my payment was late; it was due on 9/12. On 9/13 they starting calling me. My coupn book states I have 10 days they again rudely informed me that means nothing and my payment is late. However, if I pay on line or set up ACH then the 10 days are honored??? I am sorry I do not give out my bank info over the phone to anyone especially to ignorant unprofessional people. I work for a living and having my cell phone go off every 2 hours is unacceptable, I thought there were laws against this?
This report was posted on Ripoff Report on 09/19/2013 02:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Acceptance/Southfield-Michigan-48037/Credit-Acceptance-This-company-is-unbelievable-The-customer-service-is-nasty-and-ignoran-1085689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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