- Report: #409873
Report - Rebuttal - Arbitrate
Complaint Review: Credit One Bank
Credit One BankPost Rd Las Vegas, Nevada U.S.A.
Credit One Bank Rip Off, take your money Las Vegas Nevada
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Well I have made all my payments on time since I have had the card. 3 times, they have charged me $29.00 for each late payment. I have never been late and I have paid this card at least 2 weeks early and was always given a confirmation number. After seeing the late fees on my statements, I called and gave them the confirmation number and they say that they can see when I made the payment but I did not have sufficient funds in the bank. WHICH I KNOW IS COMPLETE B/S because the funds were definatly more than enough.
So i canceled this card and then they charge me an extra $3.00 a month on my card for canceling. when I get my balance down a little bit by paying more than my monthly minimum payment I get a phone call saying that I haven't paid this account for 22 days and that I am late.
Get this, I notice on my credit report that they placed my account into collection after 2 weeks of them saying that they have not recieved a payment.
So I called them, very pissed off and asked them whats going on and they said that i have not paid and my acoount it is over the limit. I told them that the customer service rep took off the late fee because I was actually never late and she told me after the account was canceled that the late fee was put back on there and that I was late and needed to pay. I also looked on line and it said that I did have a credit and was not over the limit. She then told me that it must be a technical error!!!! OK YEAH RIGHT, JUST ANOTHER WAY FOR THAT COMPANY TO TAKE MORE OF YOUR MONEY.
Las Vegas, Nevada
This report was posted on Ripoff Report on 01/08/2009 08:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-One-Bank/Las-Vegas-Nevada-89183/Credit-One-Bank-Rip-Off-take-your-money-Las-Vegas-Nevada-409873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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