- Report: #1137803
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Complaint Review: credit solutions collection agency
credit solutions collection agency9573 Chesapeake Dr St san diego, California USA
credit solutions collection agency Mark processing manager Harrassing san diego California
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This company should be shut down, i got a call from an 800 number so i called it back trying to find out why they were calling me, i monitor my credit so i was surprised when the collector informed me of this debt seeing that it is not on my credit bureau and i have never received a bill from them, she stated she represented a lawyer and that they did send a letter out to river rd. i informed her that they need better skip tracers then that and she started yelling at me so i hung up on her.
I then proceeded to call back and requested a manager and then this guy comes on pretending to be the processing manager per his name being mark, when i asked to have them stop calling and harrassing me he started to curse at me and call me a loser... unsuspecting Mark did not realize i was recording the conversation....
According to idaho state law, only one party needs to know the conversation is being recorded.. If you too are having issues look up your laws per your state and see if you can record them.. although im sure if you stated to them your recording they probably wouldnt hear you any how because of there rants...
From what i have found out, they buy charged of debt for pennies on the dollar and then they try to collect its usually big items... the thing is they have to show you proof of the original debt if they can NOT show proof then you can contact your dept. of finance and fill out a complaint form, also if your getting repeated harrassing phone calls you can send them a letter stating you no longer wish for them to contact you at such and such number and all correspondence should be in writing, you certifie this letter so you have proof of signature, and if you still get calls from them after they have recieved the letter then again you file a complaint with your states dept. of finance..The dept of finance regulates collection agencies and take harrassment seriously they too will send the agency a letter asking for a copy of the original debt, if they cant produce it the agency will tell them to remove it from your credit file and ask that they no longer contact you...
This report was posted on Ripoff Report on 04/10/2014 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/credit-solutions-collection-agency/san-diego-California-92123-1304/credit-solutions-collection-agency-Mark-processing-manager-Harrassing-san-diego-Californi-1137803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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