- Report: #1062957
Report - Rebuttal - Arbitrate
Complaint Review: Crescent Bank & Trust
Crescent Bank & TrustPO Box 61813 New Orleans , Louisiana USA
Crescent Bank & Trust Dishonest Practices! New Orleans Louisiana
*Consumer Comment: Happyinohio
*Consumer Comment: I have account with Crescent Bank too!
*Consumer Comment: You don't have a valid complaint
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I will admit I fell behind in my payments slow payments. I was recently at the tail end of my nursing program. I kept in contact was never disrespectful to any of the employees. I explained that I was waiting on my first pay check, that I was not sure how much the check would be but I did know it would be a live check..(not direct deposit). Any time I had always paid current. They began threnting my with repossesion. I explain if they had to take that action (I did not want that I am close to having the car paid for) I would not try to fight of hide the vehical. I would rather try to get a payment in and I barrowed money from a payday advance.. They still sent a guy out to "inspect the vehical after I made my car payment for the previous month (May I paid this on June 19th) I explain my June's payment would be paid 6/28! I wanted to keep my car.
Today I called my payment in after a 12hr shift. They accepted it, I asked them if I was still under a volunteer reposession..the rep said no. they have been rude..I explained the reason for my constant calls are because I have been lied too by them and I was not going to make another payment unless I had "proof" they refused to send me anything in writing about my balance and refused to email me a currant statement the online site still shows I have a balance! The lady refused to send me a new coupon book. to send in my payments in the future. I fear they will take my car after I paid it currant and charge me to get it back or still say I owe against the car. This is my only transportation. I just want to rid of them! All I want is the truth about the status they know I am beginng a a new career and know they will get their money either way! I told the that the car will be paid off quicky now because I have a stable job and good salary, but right now I am still broke..only one paycheck..
Why won't they correspond in writing? Also I never put anything in writing about returning the car. tomorrow I am going to send a certified letter with my pay history to the corporate office if I can find it online.
Any advice? My credit isn't good right now to go get another car and I don't have cash on hand. to buy one out right.
Mad if Florida..where are our consumer rights? My payment is up to date.
This report was posted on Ripoff Report on 06/28/2013 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Crescent-Bank-Trust/New-Orleans-Louisiana-70161/Crescent-Bank-Trust-Dishonest-Practices-New-Orleans-Louisiana-1062957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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